Xpera
2 - 10 employees
Founded 2025
🤝 B2B
💼 Consulting
🤖 Artificial Intelligence
B2B • Consulting • Artificial Intelligence
Xpera is a digital automation and systems-integration company that designs and implements CRM platforms, smart customer journeys, and advanced digital infrastructure for businesses and organizations. They provide end-to-end services: diagnosis and strategy, technical architecture and blueprints, and hands-on implementation with user training, emphasizing integrations (APIs/webhooks), AI-powered agents, and tooling like Postgres, Slack, Jira, Entra ID and various CRMs. Xpera positions itself as a B2B consultancy focused on reducing manual work, improving lead management and operational efficiency with a “zero downtime” rollout approach and global clientele.
SIU Investigator – Part-time
Job not on LinkedIn
🔥 3 hours ago
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Xpera
2 - 10 employees
Founded 2025
🤝 B2B
💼 Consulting
🤖 Artificial Intelligence
B2B • Consulting • Artificial Intelligence
Xpera is a digital automation and systems-integration company that designs and implements CRM platforms, smart customer journeys, and advanced digital infrastructure for businesses and organizations. They provide end-to-end services: diagnosis and strategy, technical architecture and blueprints, and hands-on implementation with user training, emphasizing integrations (APIs/webhooks), AI-powered agents, and tooling like Postgres, Slack, Jira, Entra ID and various CRMs. Xpera positions itself as a B2B consultancy focused on reducing manual work, improving lead management and operational efficiency with a “zero downtime” rollout approach and global clientele.
📋 Description
• Plan, coordinate, and conduct investigations, including identifying and interviewing police and civilian witnesses and obtaining detailed statements • Gather, preserve, and analyze evidence in accordance with applicable laws, rules of evidence, and SIU operational policies • Engage and coordinate external experts for forensic examinations and evidence collection • Conduct inspections of collision and arson scenes, including vehicles and structures • Document scenes through photography, measurements, and detailed observations • Analyze vehicle systems (e.g., crash dynamics, ignition, locks, transponders, airbags, seatbelts, structural components) • Prepare collision reconstructions, technical diagrams, and scene illustrations • Manage a full caseload, ensuring files are handled with quality, accuracy, and within established timelines • Maintain complete and accurate case files, including notes, authorizations, and digital evidence • Prepare comprehensive investigative reports, case notes, and disclosure materials for law enforcement • Perform quality control on reports, ensuring accuracy, clarity, and proper formatting • Collaborate with claims adjusters, examiners, appraisers, and managers to provide updates and recommendations • Support legal processes, including recommending and attending Examinations Under Oath and assisting counsel • Monitor file progress, identify “no result” cases, and recommend next steps prior to reporting • Ensure adherence to budgets, capture all billable work, and complete timely invoicing • Coordinate with administrative staff to ensure proper file setup and documentation management • Receive and manage new assignments from various intake channels • Maintain client relationships and provide ongoing communication, insights, and updates • Support business development and marketing initiatives as required • Mentor and provide guidance, feedback, and support to junior staff • Collaborate with senior management on regional planning, budgeting, and strategy
🎯 Requirements
• 5 years of experience, in a specialist investigation environment, law enforcement, corporate investigation, insurance, etc. • 2 years direct experience in special investigations. • Post-secondary degree or diploma in related discipline (criminology or equivalent; Background in legal, and/or psychology etc. an asset.) • Private investigators license required. • Full driving license required. • Industry related designations/member of associations an asset. • In-depth understanding of investigative processes, planning, and court preparation; court experience preferred. • Goal-oriented, self-motivated, persistent, and able to work independently with minimal supervision. • Strong interpersonal skills; able to build and maintain relationships and provide excellent customer service. • Excellent oral and written communication skills; able to produce detailed, comprehensive reports. • Highly organized, detail-oriented, and able to manage multiple tasks efficiently. • Proficient in MS Office (Word, Excel, PowerPoint) and comfortable using online research tools. • Experience conducting investigations, including mobile and foot surveillance for insurance or corporate cases. • Knowledge of the Insurance Act, Statutory Accident Benefits Schedule, standardized property policies, claims processes, and relevant documentation (e.g., Non-Waiver Agreements). • Advanced problem-solving, analytical thinking, and link analysis skills. • Demonstrates tact, discretion, integrity, and confidentiality when handling sensitive information. • Patient, empathetic, and sensitive to the needs of individuals involved in investigations. • Positive, enthusiastic, and collaborative; able to influence and energize team members.
🏖️ Benefits
• Competitive salary – $30.00 CAD per hour • Opportunity for paid overtime • Company provided cellphone, laptop, and video surveillance camera • Perks including discounted gym memberships and shopping discounts • Employee referral incentives • Opportunities for learning and growth • Business casual environment • Supportive and collaborative team environment
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