
2 - 10 employees
Founded 2025
🤝 B2B
💼 Consulting
🤖 Artificial Intelligence
B2B • Consulting • Artificial Intelligence
Xpera is a digital automation and systems-integration company that designs and implements CRM platforms, smart customer journeys, and advanced digital infrastructure for businesses and organizations. They provide end-to-end services: diagnosis and strategy, technical architecture and blueprints, and hands-on implementation with user training, emphasizing integrations (APIs/webhooks), AI-powered agents, and tooling like Postgres, Slack, Jira, Entra ID and various CRMs. Xpera positions itself as a B2B consultancy focused on reducing manual work, improving lead management and operational efficiency with a “zero downtime” rollout approach and global clientele.
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2 - 10 employees
Founded 2025
🤝 B2B
💼 Consulting
🤖 Artificial Intelligence
B2B • Consulting • Artificial Intelligence
Xpera is a digital automation and systems-integration company that designs and implements CRM platforms, smart customer journeys, and advanced digital infrastructure for businesses and organizations. They provide end-to-end services: diagnosis and strategy, technical architecture and blueprints, and hands-on implementation with user training, emphasizing integrations (APIs/webhooks), AI-powered agents, and tooling like Postgres, Slack, Jira, Entra ID and various CRMs. Xpera positions itself as a B2B consultancy focused on reducing manual work, improving lead management and operational efficiency with a “zero downtime” rollout approach and global clientele.
• Manage a diverse caseload across the Lower Mainland, with occasional travel to other regions within British Columbia • Conduct detailed workplace investigations using video-recorded interviews and a trauma-informed approach • Interview complainants, respondents, and relevant witnesses • Gather and review emails, records, policies, procedures, electronic evidence, video, and photographic evidence • Investigate bullying and harassment, sexual harassment, discriminatory harassment, and code of conduct or policy violations • Report clear, logical, coherent, unbiased, and defensible findings to clients • Conduct intellectual property investigations via site attendances • Document files accurately, including file activity, gathered information, and video recordings • Provide status updates to clients as required • Maintain current knowledge of industry standards • Participate in staff meetings and training • Attend court or legal proceedings as required • Report to the Regional Manager
• Bachelor's Degree or equivalent combination of post-secondary education and relevant work experience • Preference for candidates with a minimum of 5 to 7 years of workplace investigation experience • Education or certification in investigative interviewing and trauma-informed interviewing • Experience in labour relations and workplace investigations involving bargaining unit employees preferred • Knowledge of all levels of the Canadian court system, insurance law, and privacy legislation is an asset • Valid Private Investigator License issued by the Ministry of Public Safety and Solicitor General • Valid driver's license and satisfactory driving record • Reliable vehicle currently licensed for business/commercial purposes • Ability to collect, analyze and disseminate investigative results in a timely manner • Strong proficiency with Microsoft Office, especially Word and Excel • Exceptional communication and written skills • Ability to work under pressure and meet demanding timelines • Client-focused, results-oriented, decisive, and creative problem-solving ability • Successful completion of a criminal record check as a condition of employment • Shortlisted candidates must complete a brief writing exercise and experience review
• Comprehensive benefits and RRSP packages from your first day of employment • Discounted gym memberships • Shopping discounts • Recognition awards • Employee referral incentives • Business casual environment • Opportunity for career growth and development • Supportive and collaborative team environment • Flexible remote work from anywhere in British Columbia • Accommodations available throughout the recruitment and assessment process
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