
GP Strategies Modern Apprenticeships is a leading Modern Apprenticeship training provider and IT training specialist.
11 - 50 employees
November 18

GP Strategies Modern Apprenticeships is a leading Modern Apprenticeship training provider and IT training specialist.
11 - 50 employees
• Provide technical coordination and support before and during virtual classroom sessions • Manage interactive tools such as whiteboards, breakout rooms, and polls • Answer learner questions, create and distribute links, troubleshoot issues, and take attendance
• Ability to provide technical support to any students joining the session one hour before a class session • Respond to all non-urgent items related to scheduled class sessions in less than 24 hours • Strong communication capabilities to enable seamless information transfer between Instructors and service providers
• Exceptional customer client service skills • Technical knowledge of WebEx, MS Teams, Zoom or similar training platform • Ability to handle technical support and operations during training sessions • Opportunity for flexible working hours based on class schedules
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