Senior Manager, Build Operations

Job not on LinkedIn

🕒 October 2

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $191.5k - $241.8k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zapier

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

⚡ Productivity

🤝 B2B

💰 Secondary Market on 2021-04

SaaS • Productivity • B2B

Zapier is a leading automation platform that enables users to connect and automate workflows across more than 7,000 applications. Known for its no-code approach, Zapier empowers individuals and teams to streamline tasks by creating automated processes called "Zaps," which link triggers and actions between different apps. The platform is trusted by millions of users globally, including 87% of Forbes Cloud 100 companies, offering solutions that enhance productivity and efficiency in various business functions.

📋 Description

• Lead the Build Operations function for Zapier’s engineering and product teams • Surface insight, accelerate delivery, and reduce operational drag • Restore execution capacity on P0 workstreams blocking Finance and Build leadership • Provide the operational layer needed to execute Build strategy and prioritized work • Design and socialize Build’s operating model and extend it to go-to-market teams • Build, own, and scale a connected visibility layer showing shipping status, overlapping work, and ownership risks • Own dependency and primitive-ownership routing so cross-team requirements reach accountable owners • Drive adoption through training, feedback loops, and continuous-improvement cycles • Partner with Build and GTM leadership to identify adoption gaps, remove blockers, and secure resourcing • Build durable relationships with senior Build leaders • Secure headcount, stabilize the team, and support critical platforms • Manage a team of four, including an L4 TPM, two operations individual contributors, and a contractor • Document operational decisions and trade-offs and write proposals for senior alignment and resourcing • Identify and implement AI-powered tools and workflows to improve efficiency and reduce manual overhead

🎯 Requirements

• Experience as the operational backbone of an engineering or product organization • Experience running cross-functional programs spanning multiple teams or organizations • Ability to translate technical or engineering concepts into language and frameworks usable by non-technical audiences • Strong project and program management fundamentals, including project plans, milestones, dependency tracking, risk management, and change documentation • Ability to influence across functions and drive alignment without relying on title • Comfort operating in ambiguity and fast-paced change • Experience securing senior-stakeholder buy-in and resourcing for under-scoped programs • Familiarity with modern operations tools and willingness to learn new systems • Experience embedding AI into team workflows and processes • Candidates must be authorized to work from their home location without company visa sponsorship • Education is not a requirement

🏖️ Benefits

• Equity • All-remote work arrangement • Reasonable accommodations for candidates with disabilities • Equal-opportunity and inclusive workplace • Application status updates throughout the hiring process