Manager, Design Engineering – Optical

🕒 October 14

🇺🇸 United States – Remote

💵 $84.9k - $130.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Mechanical Engineer

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Zayo Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

📦 Logistics

💼 Consulting

🏥 Healthcare

💰 $92.9M Grant on 2023-06

Logistics • Consulting • Healthcare

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

📋 Description

• Lead a team of Optical Design Engineers responsible for designing, capital allocation, link engineering, project management, and implementation of new optical services on the DWDM network • Communicate with internal order management personnel and various internal teams regarding project progress • Ensure the team meets and exceeds monthly, quarterly, and annual performance targets • Maintain customer commitments and deadlines in the Zayo Salesforce or future order management system • Provide project status updates to project management groups • Support field operations in resolving provisioning problems and verify technical data to identify potential issues • Participate in development and implementation of engineering standards and procedures • Implement cross-training plans and communicate training needs to management • Manage workload, identify critical issues, and prioritize daily work • Resolve order-flow obstacles and roadblocks to meet required due dates • Participate in operations-related projects and other assigned duties • Plan, record, fulfill capacity, and implement DWDM network throughout the U.S. and Canada • Work with Project Managers and Design and Implementation Engineers on capacity project issues • Design DWDM networks according to network architecture standards and future growth requirements • Implement core network circuit designs as needed • Provide direction for circuit design orders involving transport and facilities requirements • Review capacity requests for correctness and clarify design-related items • Support partner teams and/or ONCC during customer or network escalations • Stay current on technology and network solutions and perform cross-training as needed • Safeguard confidential information

🎯 Requirements

• Bachelor’s degree in a technical discipline or equivalent education, training and/or experience • Minimum of seven (7) years of telecommunications and/or data networking experience • Minimum of two (2) years of Telecommunications Project Management or Lead Engineer experience • Ability to meet inflexible deadlines, perform non-predictive multiple tasks, and handle customer conflict to a successful resolution • Excellent verbal and written communication skills • Working knowledge of optical systems and signal flow designs through fixed or flex grid networks using ROADM technology • Experience using Microsoft Office or Google programs and project management software • Ability to apply logical thinking to define problems, collect data, establish facts, and draw valid conclusions • Familiarity with the majority of listed optical products: Fuji, Adva, Ciena 6500 & RLS, Cisco, Infinera DTNx & Flex ILS, Nokia 1830 • Understanding of DWDM single flow and spectrum allocation for fixed and flex grid networks • Familiarity with Salesforce, ServiceNow, Sitetracker equivalents • Familiarity with telecom inventory systems; Metasolv / Netcracker is a bonus • Microsoft Office and Google programs proficiency, specifically Visio and Excel or equivalent • This position is not eligible for employment-based visa sponsorship

🏖️ Benefits

• Non-sales roles may be eligible to participate in a discretionary annual incentive plan • Health insurance • Life insurance • Disability plans • Retirement plans • Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave

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