Commercial Insurance Team Lead – Medical Malpractice

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 C$75k - C$90k / year

⏰ Full Time

🟠 Senior

🔒 Insurance

👻 Ghost score 2%

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Logo of Zensurance

Zensurance

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 Series B on 2020-08

Consulting • Logistics • Marketing

Zensurance is a leading small business insurance brokerage in Canada. The company offers a wide range of low-cost commercial insurance options tailored for various professions and industries, which includes everything from builder's risk and commercial auto insurance to E-commerce and non-profit insurance. Zensurance is dedicated to serving over 300,000 Canadian small business owners by providing instant quotes and significant savings on insurance policies. By leveraging technology, Zensurance can offer competitive rates and comprehensive coverages by working with over 50 insurance providers. Additionally, they provide expert advice, dedicated claims service, and ease of switching insurance providers. Zensurance prides itself on its customer service and has received multiple industry awards for its innovative approach to insurance. The company focuses on empowering small businesses with peace of mind through secure and strategic insurance solutions.

📋 Description

• Lead and champion brokers supporting the Medical Malpractice vertical • Mentor New Business Brokers and coach them to achieve ambitious sales goals • Work directly with prospects and underwriters to close complex deals • Conduct structured shadow sessions, review call recordings, and provide real-time sales feedback • Lead 1:1s, deliver constructive feedback, navigate performance management, and foster a resilient sales culture • Drive monthly and quarterly team Gross Written Premium targets • Conduct daily team huddles, knowledge-sharing sessions, and regular file audits • Ensure compliance, accurate underwriting, and high service standards • Serve as an escalation point for complex Medical Malpractice and commercial liability risks, underwriter pushback, and policy negotiations • Coach brokers managing a fast-moving pipeline of 15+ warm inbound leads per day • Leverage relationships with 50+ insurer partners to bind coverage rapidly • Hold accountability for team GWP, binding conversion ratios, and response SLAs

🎯 Requirements

• 5+ years of commercial insurance experience • Direct experience with Medical Malpractice, Professional Liability, or Allied Health risks strongly preferred • 3+ years of direct supervisory or team lead experience managing sales or service professionals • Valid provincial broker’s license in good standing; RIBO licensed preferred • Proven history of driving sales metrics, conversion rates, and team accountability in a target-driven environment • Agile, resilient, and persistent approach to winning business and overcoming objections • Exceptional attention to detail and ability to triage competing priorities in a fast-paced setting • Strong commitment to continuous learning, professional self-development, and keeping pace with evolving insurance trends

🏖️ Benefits

• Remote-first setup for added flexibility • Home office allowance • "Office in a box" with all necessary tech equipment • Half days before public holidays • Flexible health and dental plans for families, including mental health support • Health & personal spending accounts • Parental leave top-up • Education assistance reimbursement for courses, conferences, books, and memberships • Opportunities to learn from industry experts and grow your career • Weekly Friday huddles • Virtual & in-person team-building events

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