Operational Risk Manager – Technology, Payments Operations

Job not on LinkedIn

🔥 52 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎲 Risk

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

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Zero Hash

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

₿ Crypto

🌐 Web 3

💰 $105M Series D on 2022-01

Fintech • Crypto • Web 3

Zero Hash is a company that provides infrastructure solutions for the integration of crypto and stablecoin products into various platforms. By offering API-first technology and turnkey regulatory infrastructure, Zero Hash enables businesses, especially in the fintech, payments, and banking sectors, to develop and launch crypto and stablecoin products efficiently and compliantly. Their services cover a wide range of applications including investments, trading platforms, payment gateways, and brands, focusing on simplifying the process of managing custody, liquidity, and settlement for their clients. Zero Hash supports over 60 digital assets and is operational in over 200 countries.

📋 Description

• Design and implement the operational risk framework, including loss event taxonomy, business line ownership model, and integration with the enterprise risk program • Build and own the loss event database • Capture, categorize and root-cause every material failure; escalate and fix patterns across events • Design and run the RCSA process across all business lines • Facilitate and challenge RCSA results and produce outputs for risk reporting • Run FAIR-based scenario analysis on settlement failure, infrastructure outage, third-party dependency failure and payment disruption • Quantify tail outcomes and present them to the Risk Committee and board • Independently test key operational controls annually and report findings to the CRO and Risk Committee • Represent Risk in the Engineering post-incident process • Review post-incident reviews, challenge root causes, track remediation to completion, and escalate recurring patterns

🎯 Requirements

• 5+ years in operational risk, including 2+ years in a dedicated OpRisk role at a regulated financial institution or a regulated fintech, payments or crypto firm • 7+ years is typical for this role • Built or substantially owned an RCSA methodology, not just participated in one, and produced results for a risk committee or board • A specific story of connecting a pattern across incidents that were treated as isolated, and driving a structural fix against resistance • Experience working with Engineering or Technology teams on incidents, postmortems or technology risk • Ability to read a technical incident writeup without being an engineer • Program-level loss event management experience: taxonomy and database design, and root cause analysis • Experience quantifying operational scenarios • FAIR is ideal; a comparable quantitative method you can translate to FAIR is fine • Clear writing; RCSA narratives, scenario summaries and board reports are core deliverables • Open FAIR certification or equivalent hands-on FAIR practice preferred • Experience at a digital asset, payments or fintech company with complex technology-dependent operations preferred • Familiarity with the Basel operational risk event taxonomy preferred

🏖️ Benefits

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only) • Vision & Dental Insurance (U.S. only) • Chance to earn equity • Maternity & Paternity leave (after 6 months) • WeWork All Access Membership • WFH Yearly Stipend • L&D Yearly Stipend (after 6 months)