Aftermarket Account Manager

🕒 October 14

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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ZF Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

🏗️ Construction

💼 Consulting

🎖️ Defense

Construction • Consulting • Defense

ZF Group is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles, and industrial technology. The company's comprehensive product range focuses on vehicle manufacturers, mobility providers, and start-up companies, particularly in transportation and mobility. ZF is advancing the future of mobility through automation, electrification, and integrated safety systems, while also contributing to emission reductions and climate protection. With a diverse workforce of approximately 168,700 employees and operations in numerous countries, ZF is committed to delivering sustainable and innovative solutions across various modes of transport.

📋 Description

• Maintain ZF as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts • Continuously improve customer satisfaction and enhance customer/supplier relationships • Translate the voice of the customer into the right customer strategy • Serve as the central conduit for all customer-related activities • Lead the request for quotation process for all customer requests • Execute sales growth strategies • Ensure the organization is responsive to customer needs, expectations and requests • Strengthen the account team to fulfill internal and external expectations • Maintain product development strategies in the Business Units to fulfill customer and market needs • Initiate and implement campaigns, projects, and customer events as required • Support negotiations with customers, including contracts and promotional programs • Deliver premium service levels across the value chain from product development through manufacturing to delivery

🎯 Requirements

• Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered • 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or Aftermarket sales • Commercial Vehicle experience is highly preferred • Proficient in Microsoft Office Suite, including Excel, Outlook and Teams • Strong Excel skills required • Deep commercial understanding of the assigned region and/or customers • Excellent presentation skills • Negotiation/Relationship management skills • Ability to travel 50% - 75% of the time

🏖️ Benefits

• Annual Incentive Plan • Paid Time Off • 401k Plan • Health Care Benefits • Paid Holidays • A supportive collaborative team environment • A strong diverse culture • Supportive Employee Groups and community outreach activities

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