Order Operations Manager

🕒 July 17

🇺🇸 United States – Remote

💵 $85k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Ziff Davis

Ziff Davis

1001 - 5000 employees

Founded 1927

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 $650M Post-IPO Debt on 2017-06

Consulting • Healthcare • Marketing

Ziff Davis is a multi-billion dollar digital media and internet company, home to over 40 leading brands in technology, shopping, gaming and entertainment, connectivity, health and wellness, cybersecurity, and martech. With a focus on mergers and acquisitions, Ziff Davis has deployed around $3 billion in capital, leveraging its deep industry knowledge, technological expertise, and investment acumen. The company is committed to corporate responsibility, emphasizing diversity, equity, and inclusion, as well as environmental, social, and governance practices. Ziff Davis serves millions of customers worldwide, offering a diverse range of digital media and internet services.

📋 Description

• Oversee the end-to-end order processing lifecycle for all Ookla product lines • Design, implement, and continuously optimize operational workflows to reduce friction • Partner with the Sales team to enforce accountability regarding key CRM inputs • Own and streamline the administration of vendor intake forms and customer onboarding processes • Manage operational requirements for RFPs, ensuring timely and accurate submission of operational data • Serve as the subject matter expert on how deal structures impact revenue and work closely with Legal and Finance

🎯 Requirements

• 5+ years of experience in Sales Operations, Order Management, Deal Desk, or Revenue Operations • Advanced proficiency with CRM platforms (e.g., Salesforce) • Strong foundational knowledge of contracting frameworks and revenue recognition principles • Proven track record of building and scaling operational processes from scratch • Ability to build strong relationships with Sales leadership and hold teams accountable to data and process standards • Exceptional organizational skills with the ability to manage complex, multi-variable workflows

🏖️ Benefits

• comprehensive medical coverage • dental coverage • vision coverage • life benefits • disability benefits • Flexible Spending Accounts (FSAs) • 401(k) with company match • Employee Stock Purchase Plan • Flexible Time Off • Volunteer Time Off • paid holidays • family building support • caregiving support • generous Family Care leave • generous Parental leave • Fitness Reimbursement • access to wellness programs

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