Enterprise Account Manager

🕒 June 24

🌽 Illinois, Minnesota, +2 more states – Remote

🌽 Illinois – Remote ❄️ Minnesota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $290k - $315k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Zip

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💳 Fintech

☁️ SaaS

🏢 Enterprise

Fintech • SaaS • Enterprise

Zip is an innovative AI-powered procurement orchestration platform based in San Francisco, CA. It specializes in streamlining the procurement process by providing solutions such as Intake-to-Procure and Procure-to-Pay, enabling organizations to automate purchasing requests, manage vendor relationships, and achieve better visibility into spending. Zip's comprehensive platform aims to enhance efficiency and reduce costs for businesses of various sizes across multiple industries, including life sciences, financial services, and technology.

📋 Description

• You are a trusted advisor, strategic thinker, and a closer - you’re selling to Global 2000 companies to deliver immense ROI in an efficient, value-base renewal and upsell • Partner with Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. • You’re a product evangelist – you’ll solution Zip to meet the pain points today, but also with an eye toward our product of the future • You’re a builder and pushing the limits of the possible - a founding member of the Enterprise Account Management team. You’ll help establish the playbooks, the culture, and best practices. • Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip. • Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalate when needed. • Manage current customers on multi-year contracts to ensure customer value realization.

🎯 Requirements

• 5+ year of technology SaaS experience at enterprise level • Experience selling to procurement, finance, legal • Experience driving customer retention and adoption of a SaaS product for enterprise accounts • Customer management skills; including sales, Account management, and customer service • Self-driven – you don’t need someone to motivate you to put in your best every day • You’d describe yourself as organized, efficient with your time, and excellent communicator • Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach • Willing to go the extra mile to make sure our customers, company, team, and yourself succeed.

🏖️ Benefits

• Start-up equity • Full health, vision & dental coverage • Commuter benefit • Team building events & happy hours • Flexible PTO • Apple equipment plus home office budget • 401k plan