Senior Technical Enablement Manager

🕒 June 25

🇺🇸 United States – Remote

💵 $140k - $170k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Zip

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💳 Fintech

☁️ SaaS

🏢 Enterprise

Fintech • SaaS • Enterprise

Zip is an innovative AI-powered procurement orchestration platform based in San Francisco, CA. It specializes in streamlining the procurement process by providing solutions such as Intake-to-Procure and Procure-to-Pay, enabling organizations to automate purchasing requests, manage vendor relationships, and achieve better visibility into spending. Zip's comprehensive platform aims to enhance efficiency and reduce costs for businesses of various sizes across multiple industries, including life sciences, financial services, and technology.

📋 Description

• Own SE Onboarding & Ramp • Design and deliver a structured ramp program for new SEs including covering platform depth, demo certification, discovery methodology, and technical objection handling. Track ramp KPIs and iterate to accelerate time-to-readiness. • Drive Ongoing Technical Readiness • Build and maintain a continuous learning program that keeps SEs sharp as the product evolves. Partner with Product and PMM to operationalize new releases, competitive shifts, and messaging updates into field-ready training. • Build and Maintain SE Certifications • Own the SE certification framework including demo quality, technical discovery, and RFx readiness. Run bi-annual refreshes in partnership with SE leadership and use AI roleplay tools (e.g. LetterAI) to scale practice and coaching. • Enable Competitive & Vertical Depth • Develop programs that arm SEs with the technical differentiation, industry context, and ERP/integration knowledge (e.g. SAP) needed to win in enterprise deals. • Leverage Data to Improve Performance • Use Gong call intelligence, competency assessments, and win/loss data to identify gaps in technical delivery, narrative quality, and demo effectiveness then build targeted interventions to close those gaps. • Partner Cross-Functionally • Act as the connective tissue between SE leadership, PMM, Product, and RevOps to ensure SE enablement is tightly aligned with GTM strategy, product launches, and competitive priorities. • Measure What Matters • Track leading indicators (demo certification pass rates, call quality scores, competitive win rates, early-stage conversion) and lagging indicators (win rate, deal velocity, ACV) to demonstrate enablement impact.

🎯 Requirements

• 4–7+ years of experience in technical pre-sales enablement, solutions engineering, or a closely related GTM role in a high-growth SaaS environment • Deep understanding of the SE function. You know how SEs think, how they prep for technical evaluations, and what separates great demos from average ones • Proven experience building certification programs, technical learning journeys, and demo readiness frameworks • Hands-on with tools like Gong, LMS platforms, and AI roleplay tools (e.g. LetterAI) • Strong data orientation and comfortable pulling insights from call intelligence and performance data to inform program design • Excellent communication, cross-functional influence, and project management skills • High execution bar. You’ll ship programs, iterate fast, and build trust with technical teams.

🏖️ Benefits

• Start-up equity • Full health, vision & dental coverage • Team building events • Flexible PTO • Apple equipment plus home office budget • 401k plan