Diagnostic Account Manager

🔥 6 minutes ago

🇨🇦 Canada – Remote

💵 $73k - $86k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Manage a territory of diagnostic customers, emphasizing best-in-class in-clinic lab installations and utilization aligned with clinical guidelines. • Enhance the post-sale customer experience. • Oversee installation, set-up, and connectivity of diagnostic devices and online platforms. • Provide technical support and facilitate customer onboarding. • Conduct cyclical customer touchpoints for clinic training and education on diagnostic solution usage, maintenance, and clinical benefits. • Manage customer needs through regular on-site and remote check-ins. • Deliver technical support, troubleshooting, training, and education. • Upsell and cross-sell products, identify leads, and collaborate with team members. • Install and set up diagnostic devices, routers, network switch connections, Practice Management Software connectivity, and online platforms. • Coordinate resources, schedule calls, book travel, and manage the territory budget. • Maintain customer interaction records and report expenses promptly.

🎯 Requirements

• Post-secondary qualification in biological sciences, business, or veterinary technology. • Sales experience required. • Strong leadership and relationship-building abilities. • Excellent planning, organization, and communication skills, both written and verbal. • Skilled in consultative (solution) selling techniques. • Comprehensive understanding of veterinary hospital operations, including laboratory and clinical procedures, practice administration, staff training, and workflow. • Proficient in interpreting scientific and medical information. • Strong computer and technical skills.

🏖️ Benefits

• health, dental, vision and virtual care • pension plan contribution and match • personal spending account • employee assistance program • time-off policies: vacation, float, and volunteer days • short and long-term disability insurance • short-term incentive compensation