Senior IT Security Operations Engineer

🕒 August 19

🏄 California – Remote

🏄 California – Remote

💵 $134k - $167.5k / year

⏰ Full Time

🟠 Senior

🛡️ Security Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zscaler

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Provide day-to-day operational support, configuration, policy tuning, and platform health monitoring for ZIA, ZPA, ZDX, AI Security, and Cloud Security • Configure and maintain zero trust policies covering user-to-application access, posture checking, SSL/TLS inspection, content filtering, and access control • Deploy and tune CSPM and DSPM policies, collaborating with environment owners on remediation • Use ZDX to monitor application and user experience issues, correlating findings with network and security telemetry to identify root causes • Support DLP policy tuning, alert triage, SOP documentation, and on-call incident response • Help automate repetitive security workflows • Collaborate across environment owners, support teams, and product groups to drive security outcomes • Report to the Director - Zscaler on Zscaler in the Corporate Infrastructure department

🎯 Requirements

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • U.S. Citizenship required due to specific customer security requirements • 5+ years of experience in IT security operations, network security, or a related technical domain • Hands-on experience administering Zscaler ZIA and/or ZPA security platforms • Working knowledge of zero trust concepts, including identity verification, role-based access control, network segmentation, and posture checking • Practical understanding of cloud architecture (AWS, Azure, GCP), OS fundamentals (Windows, macOS, Linux), networking concepts, and authentication protocols • Preferred: Hands-on configuration experience with SSL/TLS inspection, DLP, SIEM integration, log streaming (NSS), and EDR platforms such as CrowdStrike Falcon • Preferred: Strong network troubleshooting skills utilizing tools like tcpdump, Wireshark, ping, and traceroute/MTR alongside familiarity with DevSecOps workflows • Preferred: Active technical certifications such as Zscaler ZCCA/ZCCP, CrowdStrike CCFA/CCFR, Security+, or CISSP

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks • Hybrid working model