Remote Call Center Agent Jobs in Canada

Search 16 work from home call center agent positions available in Canada. Your career in truly remote companies - apply today.

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Call Center Agent
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience

People also searched for:

customer support jobs
16 Jobs
🆕 Date Added

1 hour ago

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary Customer Service Representative assisting with scholarship inquiries for families and schools. Responding to calls and ensuring students are registered while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 8

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with scholarship inquiries and applications. Engaging with callers to provide information and ensure satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Care Representative

September 26

Job not on LinkedIn

Customer Care representative processing imports and customs documentation at Near North Customs. Ensures border clearance, coordinates with customs and internal teams.

Customer Service Agent

September 7

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Work-at-Home Customer Service Agent at MCI (BPO) handling customer inquiries via phone, email, and chat. Provide support, resolve complaints, and meet performance metrics.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Call Centre Representative

September 7

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Work-at-Home Call Centre Representative for Canadian BPO handling inbound/outbound customer calls and resolving concerns. Immediate start; remote support role for MCI's clients across North America.

Call Center Agent

September 7

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Remote Call Center Agent handling customer inquiries via phone, email, and chat for MCI BPO. Troubleshoot issues, maintain records, and meet performance targets.

Call Centre Representative

September 7

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Work-at-Home Call Centre Representative for Canadian BPO MCI providing inbound/outbound customer support. Resolve inquiries, record interactions, meet performance goals, and comply with screening requirements.

Customer Service Agent

September 7

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Remote Customer Service Agent for MCI's BPO operations; handle inquiries via phone, email, and chat, resolve issues, and meet performance metrics.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

August 31

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Remote Inbound Call Center Representative for MCI’s Canadian BPO. Handle inbound calls, resolve inquiries, and document interactions from home.

August 31

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Remote inbound customer service representative at MCI BPO handling customer inquiries via phone. Provide support, document interactions, escalate issues, and complete remote onboarding and testing.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Call Center Representative

August 31

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Remote Call Center Representative for a Canadian BPO (MCI), handling inbound customer calls and documenting interactions. Work-from-home; requires headset, internet, and ability to escalate complex issues.

Call center associate

August 2

Job not on LinkedIn

Desjardins

10,000+ employees

🏦 Banking

💸 Finance

Help clients with financial products and services as a customer service advisor at Desjardins.

June 22

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Join MCI to provide remote customer support as a Call Center Representative. Enjoy a fast-paced work environment while helping customers.

🗣️🇪🇸 Spanish Required

June 21

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

MCI is hiring Remote Call Center Representatives to assist customers and resolve inquiries. Perfect for those passionate about helping others.

🗣️🇪🇸 Spanish Required

June 21

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Join MCI as a Remote Call Center Customer Service Representative and support client inquiries.

🗣️🇪🇸 Spanish Required

June 21

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Join MCI as a Remote Call Center Customer Service Representative, providing support to various clients.

🗣️🇪🇸 Spanish Required

Remote call center agent salary expectations in Canada

The average salary for remote call center agents in Canada is CA$0 per year. This is based on data from 3 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Call Center Agent (1-2 yrs)

1CA$0

🟡 Mid-level Call Center Agent (2-4 yrs)

2CA$0

How long does it take for companies to hire a remote call center agent in Canada?

We analyzed 2 job listings in the last year and found it takes about 17 days for employers to close a job opening.

The most in-demand skills for call center agents in Canada

We reviewed 3 job postings and found the top 10 skills employers are asking for most often are:

Appointment setting50.0%
Call handling50.0%
Chat50.0%
Communication50.0%
Crm50.0%
Customer service50.0%
Customer support50.0%
Data entry50.0%
Database management50.0%
Email50.0%

Frequently asked questions

You need strong communication and listening skills, problem-solving abilities, and proficiency in customer service software. Time management and multitasking skills are essential, along with patience and empathy when dealing with customers.

Typically, a high school diploma or equivalent is required. Previous experience in customer service or call center environments is preferred. Some positions may require additional certifications related to customer service or support.

Responsibilities include handling customer inquiries and complaints, providing information about products and services, resolving issues, documenting interactions, and ensuring customer satisfaction. You may also need to escalate complex issues to supervisors.

Benefits include flexible work arrangements, no commuting, potential for a better work-life balance, and the ability to work from various locations. Many remote call center jobs also offer opportunities for career advancement and training.

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