Selected: 🔄 Customer Retention Specialist.
Selected: 🇨🇦 Canada – Remote.
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Selected: 🆕 Date Added.
🕒 September 1
Client retention specialist resolving complex customer issues for a profitable information and software products company. Restoring trust, reducing refunds, and protecting long-term customer value.
🌐 Canada, United States, +1 more countries – Remote
💵 $6k - $8k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 28%
🕒 August 27
Leading SysAid’s AI-enabled customer retention and expansion strategy. Transforming post-sales operations for SysAid’s ITSM platform through automation, adoption, and predictive growth.
🇨🇦 Canada – Remote
💰 $30M Private Equity Round on 2018-11
⏰ Full Time
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 23%
🕒 August 7
Customer Retention Manager protecting and growing revenue for Upsun, a cloud application platform. Managing renewals, retention workflows, customer health scoring, negotiations, and expansion opportunities across a high-volume account portfolio.
🌐 United Kingdom, France, +3 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 17%
Likely ghost job
🕒 May 25
Likely ghost job
Senior Client Retention Specialist responsible for managing sensitive client relationships at a scaling AI Acquisition business. Ensuring retention outcomes and revenue protection through strategic client engagement.
🌐 United States, United Kingdom, +3 more countries – Remote
⏰ Full Time
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 65%
We analyzed 25 job listings in the last year and found it takes about 25 days for employers to close a job opening.
We reviewed 31 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication skills, problem-solving abilities, analytical thinking, and familiarity with customer relationship management (CRM) tools. Empathy and active listening skills are also crucial for understanding and addressing customer needs.
A degree in business, marketing, or a related field is typically preferred. Relevant experience in customer service or retention also matters. Certifications in customer service or CRM software can enhance your profile.
Responsibilities include managing customer relationships, analyzing customer feedback, implementing retention strategies, resolving issues promptly, and collaborating with marketing and sales teams to improve customer experience.
Benefits include flexible working environments, reduced commuting costs, access to a broader job market, and the opportunity to develop skills in customer engagement and retention strategies.
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