Remote Customer Support Associate Jobs in Canada

Search 30 work from home customer support associate positions available in Canada. Your career in truly remote companies - apply today.

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Customer Support Associate
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience
30 Jobs
🆕 Date Added

1 hour ago

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary Customer Service Representative assisting with scholarship inquiries for families and schools. Responding to calls and ensuring students are registered while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Yesterday

SGS

10,000+ employees

📋 Compliance

☁️ SaaS

Client Services Associate at SGS acting as a liaison between clients and the laboratory. Responsibilities include preparing quotes, proposals, and maintaining customer satisfaction.

Yesterday

Teleperformance

10,000+ employees

🤝 B2B

🎯 Recruiter

Bilingual Customer Service Agent providing support for product installation and queries at Teleperformance. Building customer relationships and resolving issues in a remote contact center environment.

🗣️🇫🇷 French Required

2 days ago

Job not on LinkedIn

AlgaeCal Inc.

51 - 200

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Service Representative assisting customers with their bone health inquiries through various mediums. Engaging with customers and ensuring optimal service in a remote environment.

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 26

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with inquiries about scholarship programs and application statuses. Responding to calls and ensuring student registrations while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Client Support Specialist

November 26

Job not on LinkedIn

Kindsight

51 - 200

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

Client Support Specialist providing support via email, telephone, and chat for Kindsight products. Resolving user and product inquiries while maintaining client satisfaction in a remote environment.

🇨🇦 Canada – Remote

💵 $38k - $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Customer Service Representative assisting customers through live chat, phone, or email in the Jobber ecosystem. Addressing inquiries, troubleshooting, and providing exceptional customer service.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 18

Copart

5001 - 10000

Customer Service Representative providing exceptional customer support for Copart’s global online vehicle auction services. Handling calls and facilitating vehicle releases with an emphasis on customer satisfaction.

🇨🇦 Canada – Remote

💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 13

Leap Tools

51 - 200

🥽 AR/VR

🛍️ eCommerce

🛒 Retail

Customer Success Associate managing SMB customer lifecycle and key success metrics for a tech startup in the interior décor industry. Engage with customers to understand their needs and promote Roomvo Platform.

🗣️🇮🇹 Italian Required

🗣️🇫🇷 French Required

Customer Support Specialist

November 9

Job not on LinkedIn

Practice EHR

51 - 200

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Customer Support Specialist providing problem-solving and training for clients at Practice Better. Role includes contributing to customer support processes and ensuring satisfaction.

November 8

Dribbble

11 - 50

Community Support Representative managing user inquiries and ensuring user success on Dribbble's platform. Handling tasks related to support functions while delivering empathetic and solution-oriented responses.

🇨🇦 Canada – Remote

💵 $45k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 8

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with scholarship inquiries and applications. Engaging with callers to provide information and ensure satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 7

Phreesia

1001 - 5000

☁️ SaaS

Client Services Associate responsible for consulting and implementation to enhance client healthcare experience. Collaborating with various departments to drive client satisfaction and revenue growth.

October 31

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary position assisting families and schools in scholarship inquiries via calls and providing solutions with a focus on customer satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

October 30

Job not on LinkedIn

UserTesting

501 - 1000

☁️ SaaS

🏢 Enterprise

🤝 B2B

Customer Support Specialist guiding users through issues via email, chat, and phone. Demonstrating empathy and achieving satisfaction goals while using various troubleshooting tools.

🇨🇦 Canada – Remote

💰 Grant on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts providing personalized support for restaurant scheduling software. First point of contact for customers via chat, email, and phone.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts assisting restaurants through chat, email, and phone. Empowering customers to utilize products effectively while addressing their concerns.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist providing exceptional service for Railbookers and Amtrak Vacations inquiries via phone and email. Processing changes, resolving issues, and ensuring customer satisfaction in travel experiences.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Success Specialist

October 23

Job not on LinkedIn

Copper

51 - 200

☁️ SaaS

🤝 B2B

🏢 Enterprise

Customer Success Specialist for Copper, enhancing customer adoption and satisfaction through engagement and consulting. Driving strategic initiatives and collaboration with various teams in a remote role.

🇨🇦 Canada – Remote

💵 $70k - $85k / year

💰 $15M Series C on 2019-05

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

+11 More Customer Support Associate Jobs Available!

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Top Companies Hiring Remote Customer Support Associates in Canada

Forma.ai

Enterprise • Artificial Intelligence • SaaS

51 - 200

💰 $45M Series B on 2022-05

Job Openings

Lillio (formerly HiMama)

Education • SaaS • B2B

51 - 200

Job Openings

Magoya

Agriculture • API • B2B

11 - 50

Job Openings

ModSquad

Customer Support Outsourcing • Content Moderation • Artificial Intelligence

1165 - 1165

Job Openings

ServiceTitan

SaaS • B2B • Marketplace

1001 - 5000

💰 $200M Series G on 2021-06

Job Openings

Remote customer support associate salary expectations in Canada

The average salary for remote customer support associates in Canada is CA$65,000 per year. This is based on data from 8 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Support Associate (1-2 yrs)

8CA$65,000

How long does it take for companies to hire a remote customer support associate in Canada?

We analyzed 7 job listings in the last year and found it takes about 37 days for employers to close a job opening.

The most in-demand skills for customer support associates in Canada

We reviewed 8 job postings and found the top 10 skills employers are asking for most often are:

Crm100.0%
Github100.0%
Integration testing100.0%
Qa100.0%
Schema markup100.0%
Ticketing systems100.0%

Frequently asked questions

You need excellent communication skills, problem-solving abilities, and a good understanding of customer service practices. Proficiency in using customer support software and tools is crucial, as well as patience and empathy when dealing with clients.

Typically, a high school diploma or equivalent is required, though a degree in a related field can be advantageous. Relevant experience in customer service or support roles is highly valued, and certifications in customer service may help.

Responsibilities include responding to customer inquiries via multiple channels, troubleshooting issues, providing product information, maintaining customer records, and collaborating with other departments to resolve concerns effectively.

Benefits include flexible work hours, the convenience of working from home, reduced travel costs, and a better work-life balance. Remote positions often provide opportunities for career advancement and access to a global job market.

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