Remote Customer Support Specialist Jobs in Canada

Search 35 work from home customer support specialist positions available in Canada. Your career in truly remote companies - apply today.

Loved by 10,000+ remote workers
Unlock all jobs
Customer Support Specialist
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience
35 Jobs
🆕 Date Added

51 minutes ago

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary Customer Service Representative assisting with scholarship inquiries for families and schools. Responding to calls and ensuring students are registered while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Yesterday

Teleperformance

10,000+ employees

🤝 B2B

🎯 Recruiter

Bilingual Customer Service Agent providing support for product installation and queries at Teleperformance. Building customer relationships and resolving issues in a remote contact center environment.

🗣️🇫🇷 French Required

2 days ago

Job not on LinkedIn

AlgaeCal Inc.

51 - 200

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Service Representative assisting customers with their bone health inquiries through various mediums. Engaging with customers and ensuring optimal service in a remote environment.

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

2 days ago

Job not on LinkedIn

PayFacto

201 - 500

Bilingual Customer Support Specialist providing assistance to merchants during off-peak hours. Handling inquiries and coordinating urgent support requests during evenings and weekends.

🇨🇦 Canada – Remote

💰 Private Equity Round on 2021-08

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇫🇷 French Required

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 26

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with inquiries about scholarship programs and application statuses. Responding to calls and ensuring student registrations while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Client Support Specialist

November 26

Job not on LinkedIn

Kindsight

51 - 200

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

Client Support Specialist providing support via email, telephone, and chat for Kindsight products. Resolving user and product inquiries while maintaining client satisfaction in a remote environment.

🇨🇦 Canada – Remote

💵 $38k - $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Customer Service Representative assisting customers through live chat, phone, or email in the Jobber ecosystem. Addressing inquiries, troubleshooting, and providing exceptional customer service.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Product Support Specialist

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Product Support Specialist working in a remote capacity responding to customer inquiries via live chat, phone, and email for a technology company supporting small businesses.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 18

Copart

5001 - 10000

Customer Service Representative providing exceptional customer support for Copart’s global online vehicle auction services. Handling calls and facilitating vehicle releases with an emphasis on customer satisfaction.

🇨🇦 Canada – Remote

💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Support Specialist

November 9

Job not on LinkedIn

Practice EHR

51 - 200

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Customer Support Specialist providing problem-solving and training for clients at Practice Better. Role includes contributing to customer support processes and ensuring satisfaction.

November 8

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with scholarship inquiries and applications. Engaging with callers to provide information and ensure satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 7

Phreesia

1001 - 5000

☁️ SaaS

Client Services Associate responsible for consulting and implementation to enhance client healthcare experience. Collaborating with various departments to drive client satisfaction and revenue growth.

November 5

Job not on LinkedIn

Marble

11 - 50

🔌 API

⚕️ Healthcare Insurance

🔐 Security

Customer Support Specialist managing inbound and outbound inquiries at Marble, enhancing healthcare data accessibility. Engage with customers, build relationships, and support service levels on the Fulfillment Team.

🇨🇦 Canada – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 1

Job not on LinkedIn

Indiegraf

11 - 50

Customer Support Specialist acting as a primary point of contact for Spanish-speaking publishers. Providing technical support and training to enhance publisher experience with Indiegraf's services.

🇨🇦 Canada – Remote

💵 CAD$55k - CAD$80k / year

💰 Seed Round on 2024-09

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

October 31

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary position assisting families and schools in scholarship inquiries via calls and providing solutions with a focus on customer satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

October 30

Job not on LinkedIn

UserTesting

501 - 1000

☁️ SaaS

🏢 Enterprise

🤝 B2B

Customer Support Specialist guiding users through issues via email, chat, and phone. Demonstrating empathy and achieving satisfaction goals while using various troubleshooting tools.

🇨🇦 Canada – Remote

💰 Grant on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts providing personalized support for restaurant scheduling software. First point of contact for customers via chat, email, and phone.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts assisting restaurants through chat, email, and phone. Empowering customers to utilize products effectively while addressing their concerns.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Support Analyst

October 29

Job not on LinkedIn

Actionstep

51 - 200

☁️ SaaS

🤝 B2B

Customer Support Analyst managing workflows of live chats and tickets in a SaaS environment. Collaborating with teams to resolve customer issues and meet service level agreements.

🇨🇦 Canada – Remote

💵 $60k - $65k / year

💰 Venture Round on 2020-09

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

+16 More Customer Support Specialist Jobs Available!

Unlock all jobs
Loved by 10,000+ remote workers

Top Companies Hiring Remote Customer Support Specialists in Canada

CoVet

Artificial Intelligence • Healthcare Insurance • Veterinary

11 - 50

Job Openings

Copper

SaaS • B2B • Enterprise

51 - 200

💰 $15M Series C on 2019-05

Job Openings

Lillio (formerly HiMama)

Education • SaaS • B2B

51 - 200

Job Openings

Magoya

Agriculture • API • B2B

11 - 50

Job Openings

Remote customer support specialist salary expectations in Canada

The average salary for remote customer support specialists in Canada is CA$72,251 per year. This is based on data from 66 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Support Specialist (1-2 yrs)

34CA$69,857

🟡 Mid-level Customer Support Specialist (2-4 yrs)

29CA$82,531

🟠 Senior Customer Support Specialist (5-9 yrs)

3CA$0

How long does it take for companies to hire a remote customer support specialist in Canada?

We analyzed 53 job listings in the last year and found it takes about 33 days for employers to close a job opening.

The most in-demand skills for customer support specialists in Canada

We reviewed 66 job postings and found the top 10 skills employers are asking for most often are:

Customer support38.1%
Technical support38.1%
Communication33.3%
Customer service28.6%
Documentation28.6%
Troubleshooting28.6%
Problem solving23.8%
Email support19.1%
Problem-solving19.1%
Saas19.1%

Frequently asked questions

You need excellent communication skills, both written and verbal, problem-solving abilities, proficiency with customer support software, and strong empathy. Time management and the ability to handle multiple tasks simultaneously are also important.

Typically, a high school diploma or equivalent is required, though a degree in a related field can be helpful. Previous customer service experience is often preferred. Familiarity with CRM software and basic technical skills are beneficial.

Responsibilities include responding to customer inquiries, resolving issues, providing product information, updating customer records, and collaborating with other teams to improve the customer experience. You'll also need to maintain a positive and professional demeanor.

Benefits include flexible work hours, the ability to work from virtually anywhere, reduced commuting costs and travel time, and the opportunity to develop strong interpersonal skills. Remote roles often provide improved work-life balance.

Join now to unlock all jobs

Discover hidden jobs

We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.

Head start against the competition

We find jobs as soon as they're posted, so you can apply before everyone else.

Be the first to know

Daily emails with new job openings straight to your inbox.

Unlock all jobs
Loved by 10,000+ remote workers

Wall of Love

Frequently asked questions

We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.

Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!

New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.

Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Support@remoterocketship.com. I read every request.

Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

Unlock all jobs
Loved by 10,000+ remote workers
Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com