Remote Senior Customer Support Engineer Jobs in Canada

Search 13 work from home senior customer support engineer positions available in Canada. Your career in truly remote companies - apply today.

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Customer Support Engineer
🇨🇦 Canada – Remote
💵 Minimum Salary
🟠 Senior (7+ years)
13 Jobs
🆕 Date Added

5 hours ago

Brex

501 - 1000

💳 Fintech

💸 Finance

🏢 Enterprise

Support Specialist I providing support for Brex customers via email, phone, and chat. Passionate about customer support and using AI tools in a customer-centric environment.

🇨🇦 Canada – Remote

💵 $23 - $24 / hour

💰 Series D on 2022-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

2 days ago

Blue Mantis

201 - 500

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

Help Desk Engineer providing remote support for clients of Blue Mantis. Responsible for problem determination, recording, and resolution through ticketing systems.

🇨🇦 Canada – Remote

💵 $27 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

November 25

Sully.ai

11 - 50

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Technical Support Specialist providing world-class AI support to Sully.ai's healthcare clients. Troubleshooting technical issues and ensuring rapid issue resolution across global operations.

🌏 Anywhere in the World

💵 $45k - $65k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 7

Ciena

5001 - 10000

📡 Telecommunications

🔧 Hardware

Technical Support Engineer resolving customer cases and deployment challenges in Blue Planet division. Collaborating with engineering teams to enhance network orchestration and inventory management.

🇨🇦 Canada – Remote

💵 C$82.2k - C$131.4k / year

💰 Series C on 1995-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Technical Support Specialist

November 6

Job not on LinkedIn

AndGo by Goodyear

11 - 50

🚗 Transport

☁️ SaaS

🏢 Enterprise

Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.

Support Engineer

October 23

Job not on LinkedIn

Greptile

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Support Engineer providing first line support for technical issues across AWS and cloud systems. Collaborating with engineering teams and maintaining customer documentation in a remote setting.

🌏 Anywhere in the World

💵 $25k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Support Analyst

October 16

Job not on LinkedIn

Support Analyst for Federated Co-operatives Limited enhancing Energy applications and operations. Collaborate across departments to deliver scalable solutions in a fast-paced environment.

Technical Support Engineer

October 9

Job not on LinkedIn

Cohesity

1001 - 5000

🔒 Cybersecurity

Cohesity Technical Support Engineer responsible for resolving technical issues for customers using AI-powered data management solutions. Collaborating with engineering teams to ensure seamless support.

🇨🇦 Canada – Remote

💵 $64.4k - $80.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Linux

NFS

VMware

October 8

Job not on LinkedIn

GridGain

51 - 200

☁️ SaaS

💸 Finance

📡 Telecommunications

Software Engineer in Customer Support resolving technical issues remotely for GridGain. Engaging with customers to ensure satisfaction and efficiency in support processes while managing distributed systems.

Technical Support Engineer

September 30

Job not on LinkedIn

PartnerOne

201 - 500

🏢 Enterprise

☁️ SaaS

💳 Fintech

Provide SUPRA technical support and root cause analysis for Cincom Systems' enterprise software. Deliver patches, onsite consulting, and participate in 24/7 on-call rotations.

Support Engineer - EMEA

July 16

Job not on LinkedIn

Supabase

51 - 200

☁️ SaaS

🔌 API

🤖 Artificial Intelligence

Provide world-class developer support for Supabase users experiencing technical issues or seeking guidance.

🌏 Anywhere in the World

💰 $80M Series B on 2022-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Technical Support Specialist

February 12

Job not on LinkedIn

PurpleRain TechSafe.

11 - 50

🔌 API

🔒 Cybersecurity

⚡ Productivity

Join PurpleRain as a remote Technical Support Specialist and enhance customer support operations for our SaaS solutions.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Remote senior customer support engineer salary expectations in Canada

The average salary for remote senior customer support engineers in Canada is CA$126,505 per year. This is based on data from 9 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Support Engineer (1-2 yrs)

7CA$119,792

🟡 Mid-level Customer Support Engineer (2-4 yrs)

2CA$150,000

How long does it take for companies to hire a remote customer support engineer senior in Canada?

We analyzed 8 job listings in the last year and found it takes about 73 days for employers to close a job opening.

The most in-demand skills for customer support engineers senior in Canada

We reviewed 9 job postings and found the top 10 skills employers are asking for most often are:

Cloud platforms100.0%
Customer support100.0%
Documentation100.0%
Kubernetes100.0%
Linux100.0%
Problem solving100.0%
Scripting100.0%
Technical support100.0%
Unix100.0%

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