Remote Senior Support Specialist Jobs in Canada

Search 34 work from home senior support specialist positions available in Canada. Your career in truly remote companies - apply today.

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Support Specialist
🇨🇦 Canada – Remote
💵 Minimum Salary
🟠 Senior (7+ years)
34 Jobs
🆕 Date Added

4 hours ago

Brex

501 - 1000

💳 Fintech

💸 Finance

🏢 Enterprise

Support Specialist I providing support for Brex customers via email, phone, and chat. Passionate about customer support and using AI tools in a customer-centric environment.

🇨🇦 Canada – Remote

💵 $23 - $24 / hour

💰 Series D on 2022-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Yesterday

Abbott

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

Technical Support Specialist performing installations and repairs of Abbott Diagnostics Division instrumentation. Providing support and training for proper operation at customer sites.

Yesterday

Teleperformance

10,000+ employees

🤝 B2B

🎯 Recruiter

Bilingual Customer Service Agent providing support for product installation and queries at Teleperformance. Building customer relationships and resolving issues in a remote contact center environment.

🗣️🇫🇷 French Required

2 days ago

Job not on LinkedIn

AlgaeCal Inc.

51 - 200

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Service Representative assisting customers with their bone health inquiries through various mediums. Engaging with customers and ensuring optimal service in a remote environment.

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

2 days ago

Job not on LinkedIn

PayFacto

201 - 500

Bilingual Customer Support Specialist providing assistance to merchants during off-peak hours. Handling inquiries and coordinating urgent support requests during evenings and weekends.

🇨🇦 Canada – Remote

💰 Private Equity Round on 2021-08

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇫🇷 French Required

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 25

Job not on LinkedIn

Clipboard Health

51 - 200

⚕️ Healthcare Insurance

🏪 Marketplace

B2B Support Specialist providing fast, empathetic support for workplace customers across voice and email. Proactively solving issues to ensure a seamless customer experience supporting a health marketplace.

🌏 Anywhere in the World

💰 $30M Series C on 2022-02

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 25

Sully.ai

11 - 50

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Technical Support Specialist providing world-class AI support to Sully.ai's healthcare clients. Troubleshooting technical issues and ensuring rapid issue resolution across global operations.

🌏 Anywhere in the World

💵 $45k - $65k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Product Support Specialist

November 25

Job not on LinkedIn

Snappy Kraken

51 - 200

🤝 B2B

💸 Finance

☁️ SaaS

Product Support Specialist providing technical support for Snappy Kraken's suite of products. Collaborating with clients to resolve issues and enhance product usage for digital marketing activities.

🇨🇦 Canada – Remote

💵 $45k - $50k / year

💰 $6M Series A on 2021-04

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 22

Samsara

1001 - 5000

🏢 Enterprise

🚗 Transport

🔐 Security

IT Specialist helping to create and support cloud-first IT strategy at Samsara. Focusing on system management and collaboration tools for rapid company growth.

🇨🇦 Canada – Remote

💵 $88.8k - $115k / year

💰 Seed Round on 2014-08

⏰ Full Time

🟠 Senior

💝 Customer Support

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 12

Smile.io

51 - 200

☁️ SaaS

🛍️ eCommerce

🤝 B2B

T2 Technical Support Specialist assisting ecommerce merchants in resolving technical issues and optimizing their loyalty programs. Focused on collaborations with Product, Engineering, and Customer Success teams.

🇨🇦 Canada – Remote

💵 $72k / year

💰 $1M Seed Round on 2012-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 8

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with scholarship inquiries and applications. Engaging with callers to provide information and ensure satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Technical Support Specialist

November 6

Job not on LinkedIn

AndGo by Goodyear

11 - 50

🚗 Transport

☁️ SaaS

🏢 Enterprise

Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.

November 5

Hive.co

11 - 50

☁️ SaaS

🛍️ eCommerce

📱 Media

Technical Support Specialist managing complex customer issues and supporting SaaS solutions for Hive's event marketing platform. Collaborating with Product and Engineering teams for optimal outcomes.

November 1

Solventum

10,000+ employees

⚕️ Healthcare Insurance

📚 Education

🧘 Wellness

Clinical Support Specialist in remote role supporting Canadian healthcare by developing coding annotations. Collaborate with product development and clinical teams for optimal coding solutions.

October 31

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary position assisting families and schools in scholarship inquiries via calls and providing solutions with a focus on customer satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

October 30

Job not on LinkedIn

UserTesting

501 - 1000

☁️ SaaS

🏢 Enterprise

🤝 B2B

Customer Support Specialist guiding users through issues via email, chat, and phone. Demonstrating empathy and achieving satisfaction goals while using various troubleshooting tools.

🇨🇦 Canada – Remote

💰 Grant on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 29

Puzzle 🧩🚀

11 - 50

💸 Finance

☁️ SaaS

💳 Fintech

Customer Support Specialist at Puzzle ensuring seamless customer experience for accounting software. Involved in technical support, issue triage, and collaboration with engineering teams.

🇨🇦 Canada – Remote

💵 $70k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Support Engineer

October 23

Job not on LinkedIn

Greptile

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Support Engineer providing first line support for technical issues across AWS and cloud systems. Collaborating with engineering teams and maintaining customer documentation in a remote setting.

🌏 Anywhere in the World

💵 $25k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

+15 More Support Specialist Jobs Available!

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Top Companies Hiring Remote Senior Support Specialists in Canada

Astucemedia

Media • Sports • B2B

11 - 50

Job Openings

CoVet

Artificial Intelligence • Healthcare Insurance • Veterinary

11 - 50

Job Openings

Cohesity

Cybersecurity • Data Management • Cloud

1001 - 5000

Job Openings

Remote senior support specialist salary expectations in Canada

The average salary for remote senior support specialists in Canada is CA$77,099 per year. This is based on data from 274 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Support Specialist (1-2 yrs)

120CA$77,000

🟡 Mid-level Support Specialist (2-4 yrs)

134CA$73,460

🟠 Senior Support Specialist (5-9 yrs)

19CA$107,453

🔴 Lead Support Specialist (10+ yrs)

1CA$0

How long does it take for companies to hire a remote support specialist senior in Canada?

We analyzed 223 job listings in the last year and found it takes about 35 days for employers to close a job opening.

The most in-demand skills for support specialists senior in Canada

We reviewed 274 job postings and found the top 10 skills employers are asking for most often are:

Technical support41.4%
Customer support27.6%
Troubleshooting27.6%
Problem solving25.9%
Communication24.1%
Documentation24.1%
Customer service22.4%
Sql20.7%
Saas15.5%
Jira13.8%

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