Trainer EMEA, German Speaker

Job not on LinkedIn

🔥 11 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Trainer

👻 Ghost score 10%

infoinfo

🗣️🇩🇪 German Required

🗣️🇫🇷 French Required

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Logo of 360Learning

360Learning

201 - 500 employees

Founded 2013

📚 Education

⚡ Productivity

☁️ SaaS

💰 $200M Private Equity Round on 2021-10

Education • Productivity • SaaS

360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.

📋 Description

• Master the platform's core user experience and Collaborative Learning methodology • Become a platform expert from user and administrator perspectives and get certified on the methodology • Shadow existing Stadium webinars and Academy workflows • Host Stadium webinars and receive peer feedback • Identify and execute Engagement Academy updates aligned with product releases • Define quarterly priorities with a coach in relation to the Support & Services roadmap • Contribute to the Confluence internal knowledge base • Lead projects improving the One-to-Many strategy, including webinar formats, Academy gamification, or localized content • Participate in Product Manager discovery meetings and share client usage and adoption insights • Analyze Academy completion rates and Stadium satisfaction scores to improve the training catalog • Build processes and update Confluence for daily team work • Onboard and mentor new Trainers • Own a recurring team pillar, such as serving as the internal referral for complex solution training • Develop advanced toolkits and training paths based on successful client use cases • Work closely with Customer Success and Product teams to align training with client needs

🎯 Requirements

• 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care • Recognized listening and teaching skills • Clear and concise written and oral communication • Proactive approach and preference for a strong results-oriented culture • Past experience in the learning industry is a plus • Excellent overall writing skills in different styles and tones • Impeccable spelling and grammar in German, English, and French • Enthusiasm for the company's working environment and Convexity Culture

🏖️ Benefits

• Base salary and a variable component • Work From Home allowance • Social security • Health insurance • Unemployment insurance • Common contingency • Salary guarantee fund • Lunch vouchers • Flexible hours • Total work from home possible anywhere in Spain • Six active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity • Executive team member participation in each ERG • Corporate Social Responsibility initiatives and CSR Charter • Convexity Culture framework and team/product/process resources

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