Trilingual Trainer

🔥 2 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Trainer

🗣️🇩🇪 German Required

🗣️🇫🇷 French Required

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Logo of 360Learning

360Learning

201 - 500 employees

Founded 2013

📚 Education

⚡ Productivity

☁️ SaaS

💰 $200M Private Equity Round on 2021-10

Education • Productivity • SaaS

360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.

📋 Description

• Serve as the pedagogical and platform expert within the Professional Services team • Empower clients to build Collaborative Learning organizations by mastering the platform and methodology • Own the One-to-Many offer, including Engagement Academy and Stadium webinars • Deliver scalable learning content and help clients successfully adopt the platform • Work closely with Customer Success and Product teams to address client friction points and needs • Master the platform's core user experience and Collaborative Learning methodology • Become certified on the methodology • Host Stadium webinars and gather peer feedback • Update the Engagement Academy based on product releases • Contribute to the Confluence internal knowledge base • Lead projects improving the One-to-Many strategy • Participate in Product discovery meetings and share client adoption insights • Analyze Academy completion rates and Stadium satisfaction scores • Build processes and update Confluence • Onboard and mentor new Trainers • Develop advanced toolkits and training paths based on successful client use cases

🎯 Requirements

• 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care • Excellent writing skills in different styles and tones • Impeccable spelling and grammar in German, English, and French • Recognized listening and teaching skills • Clear and concise written and oral communication • Proactive, results-oriented working style • Past experience in the learning industry is a plus • Enthusiasm for the company's working environment and culture

🏖️ Benefits

• Work From Home stipend • RTT • Lunch vouchers • Medical insurance • Gym subscription • 1 month parental leave for the second parent • Flexible hours • Full remote work possible anywhere in France • Equity • Variable compensation component • Active employee resource groups (Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity) • Corporate Social Responsibility initiatives • Convexity Culture framework and team/product/process resources

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