Operations Lead – New Specialties

🔥 13 hours ago

🇬🇷 Greece – Remote

⏳ Contract/Temporary

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

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Logo of 3Y

3Y

51 - 200 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

3Y is your business partner that streamlines the operations of medical practices, allowing healthcare providers to focus on delivering care rather than handling paperwork. With features such as automated scheduling, billing, and compliance tools, 3Y enables clinicians to manage backend operations efficiently. The platform supports various specialties and offers reliable payment systems, ensuring timely cash flow for practitioners. Trusted by numerous entrepreneurs and healthcare professionals, 3Y aims to enhance the patient care experience while simplifying the administrative aspects of running a practice.

📋 Description

• Own the launch of one new specialty from initial requirements through billing and collections go-live • Learn specialty billing, payer, coding, authorization and benefits-check workflows • Gather requirements and turn them into specifications for product, engineering and integrations • Select and manage EHR, practice management and clearinghouse integrations through testing and go-live • Write and maintain SOPs and playbooks • Hire, lead and train specialty teams including RCM, authorization, benefits verification and care operations specialists • Build dashboards and KPIs including clean claim rate, denial rate, days in A/R, authorization turnaround and patient response times • Remove manual work through AI tools, automation and collaboration with engineers on AI agents • Own revenue operations over time, including collections performance, payer mix and pricing input • Review denials and authorization delays and improve the underlying processes

🎯 Requirements

• 2 to 5 years of experience in operations, consulting, a startup or another fast-moving environment • Strongly quantitative and technical; able to build models and dashboards and work comfortably with data • Experience using automation tools such as Zapier, Make or n8n • Experience setting up something new, such as a process, team, product or business line • Ownership mindset and ability to unblock yourself • Daily use of AI tools such as Claude or ChatGPT for research, writing, analysis and automation • Hands-on experience with Notion, Airtable or similar tools • Comfortable with varied, hands-on work • Excellent written and spoken English • Based in Athens and able to work mostly US East Coast hours • Must be registered as a freelancer in Greece or willing to register before the start date • Nice to have: founder or early-stage startup experience • Nice to have: experience in US healthcare, revenue cycle management, insurance or another regulated industry • Nice to have: healthcare integrations such as HL7, FHIR, X12 or EHR partner programs • Nice to have: experience hiring and managing distributed or offshore teams • Nice to have: SQL or Python • Nice to have: experience working with US companies or customers

🏖️ Benefits

• Competitive pay for the Athens market • Room to grow into more specialties, revenue operations or broader leadership • Ownership of a specialty at a venture-backed US company, working closely with leadership • Long-term independent contractor engagement • Monthly payment in USD

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