Salesforce Support Engineer – BAU

Job not on LinkedIn

🔥 17 hours ago

🌐 Jordan, Egypt, +1 more countries – Remote

🇯🇴 Jordan – Remote 🇪🇬 Egypt – Remote 🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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99brightminds

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

💼 Consulting

B2B • Recruitment • Consulting

99brightminds is a B2B technology services firm that helps organizations scale engineering capacity and execute digital transformation by providing Offshore Development Centers (notably in Jordan), IT staff augmentation, managed software development teams, and CTO-as-a-Service. They handle recruitment, facility setup, and management of distributed engineering teams, offering rapid deployment, cost-efficient talent access, and strategic technical leadership for clients. 99brightminds emphasizes secure, international-grade facilities, IP protection, and regional advantages (Jordan's tech talent pool and trade agreements) to support global clients across enterprise software projects.

📋 Description

• Support and maintain Salesforce environments. • Ensure platform stability and data integrity. • Enable seamless business operations. • Troubleshoot Salesforce issues and deliver timely support. • Contribute to continuous improvements.

🎯 Requirements

• 3+ years of experience supporting Salesforce platforms. • Hands-on experience with one or more Salesforce products, including Sales Cloud, Service Cloud, Data Cloud, or Marketing Cloud. • Strong troubleshooting, analytical, and problem-solving skills. • Experience managing support requests and working within SLA-driven environments. • Understanding of Salesforce administration, configuration, and data management best practices. • Strong communication and stakeholder management skills. • Ability to prioritize and manage multiple issues in a fast-paced environment. • Must be based in Jordan, Egypt, or India. • Salesforce Administrator certification or other Salesforce certifications preferred. • Experience with incident management and IT service management processes preferred. • Familiarity with Agile delivery environments preferred. • Experience supporting enterprise-scale Salesforce implementations preferred.

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