Sessional Ombudsman, Banking and Finance

🕒 September 14

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 14%

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Australian Financial Complaints Authority

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Australian Financial Complaints Authority is an independent organization that offers fair and free dispute resolution for consumers and small businesses in Australia facing financial complaints. It handles issues related to credit, finance, insurance, banking, investments, and superannuation, ensuring accountability and transparency in the financial services sector.

📋 Description

• Assist with complex and significant banking and finance disputes • Apply legal expertise and sound judgement to analyse complex legal issues • Work collaboratively with experienced Ombudsmen, lawyers, industry experts, and specialist resources • Deliver independent, fair, and balanced decisions • Help resolve matters affecting consumers, small businesses, and the financial services sector • Serve as a Board-appointed Sessional Ombudsman for a three-year term on a per-engagement basis

🎯 Requirements

• Accomplished senior lawyer, former Partner, barrister, executive legal leader, or banking and finance professional • Deep banking and finance industry expertise • Sound judgement and a strong track record of achievement • Experience with banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending, and dispute resolution • Ability to thrive in a flexible, per-engagement environment • Ability to communicate with influence and empathy • Ability to balance independence with collaboration • Commitment to fair, objective outcomes • Highest standards of integrity and impartiality • Legal qualifications • Substantial senior-level experience within banking and finance, a tribunal, regulator, external dispute resolution scheme, or related environment

🏖️ Benefits

• Flexible work options • Thoughtful benefits • Opportunities to deepen expertise • Inclusive leadership and diverse, caring culture • Fully remote work option • Flexible working arrangements with two days a week in modern offices designed for collaboration and wellbeing • Flexible public holidays • Gender affirmation leave • Women’s health leave • Bonus paid time off over the end-of-year holiday period • Gold AWEI Accreditation 2025 workplace inclusion • Accredited Family Friendly Workplace

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