Sessional Ombudsman, Banking and Finance

🕒 September 14

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 14%

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Australian Financial Complaints Authority

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Australian Financial Complaints Authority is an independent organization that offers fair and free dispute resolution for consumers and small businesses in Australia facing financial complaints. It handles issues related to credit, finance, insurance, banking, investments, and superannuation, ensuring accountability and transparency in the financial services sector.

📋 Description

• Assist with complex and significant banking and finance disputes on a per-engagement basis • Apply legal expertise, sound judgement and analysis of complex legal issues • Work collaboratively with experienced Ombudsmen, lawyers and industry experts • Deliver independent, fair and balanced decisions • Contribute to outcomes impacting consumers, small businesses and the financial services sector • Serve as a Board-appointed Ombudsman for a three-year term

🎯 Requirements

• Legal qualifications • Substantial senior-level experience within banking and finance, a tribunal, regulator, external dispute resolution scheme or a related environment • Deep expertise in banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending and dispute resolution • Sound judgement and a strong track record of achievement • Ability to navigate complex legal and commercial issues with credibility, pragmatism and fairness • Ability to communicate with influence and empathy • Ability to balance independence with collaboration • Commitment to fair, objective outcomes and the highest standards of integrity and impartiality • Accomplished senior lawyer, former Partner, barrister, executive legal leader or banking and finance professional

🏖️ Benefits

• Flexible work options • Thoughtful benefits • Hybrid working with flexible arrangements • Two days a week in modern offices designed for collaboration and wellbeing • Flexible public holidays • Gender affirmation leave • Women’s health leave • Bonus paid time off over the end-of-year holiday period • Inclusive leadership and diverse, caring culture • Opportunities to deepen expertise • Accessibility support during the recruitment process

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