Sessional Ombudsman, Banking and Finance

🔥 13 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Australian Financial Complaints Authority

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Australian Financial Complaints Authority is an independent organization that offers fair and free dispute resolution for consumers and small businesses in Australia facing financial complaints. It handles issues related to credit, finance, insurance, banking, investments, and superannuation, ensuring accountability and transparency in the financial services sector.

📋 Description

• Assist with complex and significant banking and finance disputes • Apply specialist resources, research capability, and AFCA’s dispute resolution framework • Collaborate with experienced Ombudsmen, lawyers, and industry experts • Deliver independent, fair, and balanced decisions • Analyse complex legal issues and apply sound judgement • Contribute to outcomes impacting consumers, small businesses, and the financial services sector • Serve as a Board-appointed Ombudsman for a three-year term on a per-engagement basis

🎯 Requirements

• Accomplished senior lawyer, former Partner, barrister, executive legal leader, or banking and finance professional • Deep banking and finance industry expertise • Sound judgement and a strong track record of achievement • Experience with banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending, and dispute resolution • Legal qualifications • Substantial senior-level experience within banking and finance, a tribunal, regulator, external dispute resolution scheme, or related environment • Ability to navigate complex legal and commercial issues with credibility, pragmatism, and fairness • Ability to communicate with influence and empathy • Ability to balance independence with collaboration • Commitment to fair, objective outcomes and high standards of integrity and impartiality

🏖️ Benefits

• Flexible work options • Thoughtful benefits • Opportunities to deepen expertise • Inclusive leadership and a diverse, caring culture • Hybrid working and flexible arrangements • Flexible public holidays • Gender affirmation leave • Women’s health leave • Bonus paid time off over the end-of-year holiday period • Accredited Family Friendly Workplace supporting work-life balance and inclusivity • Gold AWEI Accreditation 2025 for LGBTQ+ workplace inclusion