Sessional Ombudsman, Banking and Finance

🕒 September 14

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Australian Financial Complaints Authority

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Australian Financial Complaints Authority is an independent organization that offers fair and free dispute resolution for consumers and small businesses in Australia facing financial complaints. It handles issues related to credit, finance, insurance, banking, investments, and superannuation, ensuring accountability and transparency in the financial services sector.

📋 Description

• Assist with complex and significant banking and finance disputes on a per-engagement basis • Apply legal expertise, sound judgement, and analysis of complex legal issues • Work collaboratively with experienced Ombudsmen, lawyers, and industry experts • Draw on specialist resources, research capability, and dispute resolution frameworks • Deliver independent, fair, and balanced decisions • Contribute to meaningful outcomes for consumers, small businesses, and the financial services sector

🎯 Requirements

• Accomplished senior lawyer, former Partner, barrister, executive legal leader, or banking and finance professional • Deep banking and finance industry expertise • Sound judgement and a strong track record of achievement • Experience with banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending, and dispute resolution • Ability to navigate complex legal and commercial issues with credibility, pragmatism, and fairness • Strong communication and influence skills, with empathy • Ability to balance independence with collaboration • Commitment to fair, objective outcomes and the highest standards of integrity and impartiality • Legal qualifications • Substantial senior-level experience within banking and finance, a tribunal, regulator, external dispute resolution scheme, or related environment • Ability to work in a flexible, per-engagement environment

🏖️ Benefits

• Flexible work options • Thoughtful benefits • Opportunities to deepen expertise • Hybrid working arrangements with two days a week in modern offices • Flexible public holidays • Gender affirmation leave • Women’s health leave • Bonus paid time off over the end-of-year holiday period • Inclusive and family-friendly workplace support • Accessibility support during the recruitment process

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