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Community Manager, Italian Speaker – Freelance

🔥 31 minutes ago

🇦🇹 Austria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

🗣️🇮🇹 Italian Required

Where this job comes from

Posted on LOOP's careers page, not through a job board

First seen by Remote Rocketship 31 minutes ago

Logo of LOOP

LOOP

201 - 500 employees

💼 Consulting

✈️ Travel

📱 Media

Consulting • Travel • Media

LOOP is a digital social technology design and content strategy powerhouse that collaborates with leading brands to explore the intersections of design, digital technology, and content marketing. With offices in major cities such as Salzburg, New York City, Vienna, and more, LOOP is dedicated to delivering outstanding digital experiences. They provide services including airline branding and crafting digital media strategies for clients and are actively engaged in the digital transformation of businesses. LOOP offers an opportunity to work with them through their various open positions and encourages collaboration on digital projects.

📋 Description

• Use native cultural understanding and language skills to ensure authentic, engaging, and culturally relevant communication • Monitor social media channels, respond to comments and messages, and foster positive interactions around client brands • Act as a point of contact for Italian-speaking clients • Handle day-to-day client communication and follow-ups • Coordinate with creative, social media, and account teams to align communication with client expectations and brand guidelines • Adapt tone, language, and messaging to each brand • Maintain consistency across customer and community touchpoints • Identify incoming questions, community feedback, and potential issues • Escalate relevant topics to the appropriate team members • Manage tasks and priorities independently within a freelance setup of approximately 5 hours per week, with the option to increase

🎯 Requirements

• Native Italian speaker with native cultural understanding and language skills • Ability to communicate authentically, engagingly, and in a culturally relevant way to local audiences • Experience or ability to monitor social media channels, respond to comments and messages, and foster positive interactions • Ability to support Italian-speaking client relationships and handle day-to-day communication and follow-ups professionally • Ability to coordinate with creative, social media, and account teams • Ability to adapt tone, language, and messaging to different brands while maintaining brand voice and consistency • Proactive and responsive approach to incoming questions, community feedback, and potential issues • Ability to escalate relevant topics to appropriate team members • Ability to work independently and manage tasks and priorities efficiently in a freelance setup • Flexibility, responsiveness, reliability, and a hands-on attitude • Genuine interest in sports and understanding of sports communities, their culture, and fan engagement

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