Field Service Engineer

🕒 March 24

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Support customers through on-site installation, implementation, maintenance and repair of Agilent GCMS and multi-vendor systems solutions • Install and optimize hardware, software, network GCMS products and configurations at customer sites • Diagnose and resolve GCMS product performance problems • Perform maintenance and repair services • Advise customers on preventive maintenance and configurations affecting product performance • Proactively respond to potential equipment or software issues to prevent unplanned business interruptions • Deliver fully integrated solutions including peripherals, communications, operating systems and application software • Serve as an internal technical resource and manage product escalations • Collaborate with Support, Sales, Marketing and R&D teams to provide customer solutions • Deliver internal technical training, maintenance seminars and workshops • Train other field engineers or customers • Calibrate equipment on-site for large-volume customers • Qualify leads

🎯 Requirements

• Master’s Degree in Chemistry/Analytical Chemistry/Instrumentation/Pharmacy/Biotechnology/Life Science or equivalent • Relevant basic/theoretical knowledge of analytical instruments like GCMS • Typically, at least 5+ years relevant experience for entry to this level • Excellent numerical, verbal and written communication skills • Troubleshooting and problem-solving skills • Good organizational and negotiation skills • Must consent to participate in and meet Agilent-approved customer/vendor credentialing requirements necessary to gain access to customer sites • May require proof of identification, proof of certification to perform the work required, and customer health and safety requirements

🏖️ Benefits

• Full-time weekly schedule • Day shift • Equal opportunity employment