Reservations Agent II

🔥 2 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

✨ Reservations Agent

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Atlantica Hotels International

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

✈️ Travel

🏨 Hospitality

🛒 Retail

Travel • Hospitality • Retail

Atlantica Hotels International is the largest multi-brand hotel operator in South America, specializing in managing and developing hotel properties. The company operates various brands and represents several leading hotel groups in Brazil, aiming to be the preferred choice for investors, guests, and partners. With a dedicated team of professionals, Atlantica focuses on nurturing long-standing relationships and delivering quality service.

📋 Description

• Manage the reservations process, overseeing daily occupancy and maximizing property revenue • Contact internal and external customers to offer the best available rates and an excellent service experience • Handle overflow inquiries by email and phone, and provide support for layover services • Present guests and intermediary clients with the best reservation options based on the day’s conditions and strategies • Provide customers with all relevant information at the time of booking • Ensure reservations are entered correctly into the PMS in accordance with the reservations manual • Enter negotiated-rate agreements into the primary system based on sales negotiations • Coordinate with Front Desk and Events teams to ensure guests have a seamless stay • Negotiate reservations for groups • Strategically promote additional revenue opportunities, such as upselling and early check-in • Check availability to open or close sales channels and prevent overbooking

🎯 Requirements

• Bachelor’s degree in Hospitality Management • Intermediate to advanced English and/or Spanish • 1–3 years of experience in a similar role • Proficiency in Microsoft Office

🏖️ Benefits

• Health Insurance • Dental Insurance • Life Insurance • Transportation Allowance • Meal or Food Allowance

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