Staff Experience Designer – International

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Lead the design of multiple international initiatives by defining design strategy, objectives, holistic user-experience vision, and detailed design execution • Shape the Airbnb platform through international lenses, ensuring consistency with and contributing to brand and product architecture • Partner with Country Managers, Product Managers, Engineers, Data Scientists, Researchers, Localization Managers, and Writers to define problems and goals, map user flows, prototype interactions, and launch products and services • Influence global leadership and stakeholder decisions through clear points of view and vivid storytelling • Help teams navigate ambiguity and define and solve complex problems for global audiences • Scope projects with DPMs, PMs, and engineers and help define design processes, task allocation, and timelines • Provide indirect leadership and mentorship to peer designers through interaction and visual design critiques • Evangelize design thinking and best practices across functions • Report to a Manager or Director of Experience Design as an individual contributor

🎯 Requirements

• 10+ years of experience as a designer or design leader • Ability to independently formulate design directions and processes while leading and mentoring teams through execution • Strategic thought leadership for guiding teams through ambiguity, establishing visions, and driving global product design strategies • Systems-oriented approach to comprehensive online and offline user experiences • Exceptional interaction and visual design craftsmanship • Strong analytical acumen and deep empathy; ability to synthesize user insights into optimal solutions and actionable design milestones • Excellent storytelling, presentation, and communication skills • Strong stakeholder management abilities • Experience in end-to-end product development from conception to launch or redesigning major product elements • Experience applying and evolving mature design systems • Comprehensive understanding of technology capabilities, business objectives, user needs, opportunities, and constraints

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