Staff Platform Manager, Payments

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Own the product vision, strategy, and roadmap for regional payments across Brazil, Mexico, and the broader region. • Optimize checkout and conversion funnels and improve authorization, approval, and payment-success rates. • Expand local payment methods and installment/affordability options. • Drive the full product lifecycle from discovery and PRDs through launch, ramp, and iteration. • Define product requirements for processor and payment-method integrations. • Lead regulatory and compliance workstreams with Legal, Tax, Compliance, and Finance. • Define and track KPIs across conversion, cost, reliability, and revenue. • Monitor regulatory changes, competitor moves, and emerging payment rails and translate findings into the roadmap. • Partner cross-functionally with Engineering, Design, Analytics, Data Science, Finance, Compliance/Legal, Partnerships, and Country teams.

🎯 Requirements

• 10+ years of product management experience. • Strong track record building and scaling payments or financial products, owning strategy, roadmap, and execution. • Deep understanding of the payments stack in a marketplace environment, including payins, payouts, and flow of funds. • Demonstrated ability to reduce purchase friction and improve funnel conversion. • Experience with authorization, settlement, processors/gateways, acquirers, card-scheme rules, 3DS/SCA, tokenization/vaulting, and reconciliation. • Experience with local payment methods and affordability products such as wallets, bank transfers, and BNPL/installments. • Familiarity with the LATAM payments ecosystem, including Pix, SPEI, regional wallets, and installment culture. • Familiarity with local regulatory frameworks such as the Central Bank of Brazil and SAT Mexico. • Fluency in defining KPIs, running experiments, and using analytics to guide decisions. • Technical acumen to partner with engineering and explain complex concepts simply. • Strong product thinking and user empathy. • English required; Portuguese and/or Spanish strongly preferred.

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits