Akamai Technologies
5001 - 10000 employees
🔒 Cybersecurity
🏢 Enterprise
📱 Media
Cybersecurity • Enterprise • Media
Akamai Technologies is a global edge platform and cloud services company that delivers content delivery, edge computing, and security solutions. The company operates one of the world’s largest distributed networks to accelerate and protect web, media, and application traffic, offering products for content delivery, DDoS protection, API and app security, bot management, edge compute (serverless/edge functions), and AI inference at the edge. Akamai also provides enterprise-focused security services (zero trust, identity and access management, secure internet access) and cloud/AI infrastructure tools, and has recently expanded capabilities through acquisitions (for example LayerX) to add browser-based AI usage control.
Engagement Manager – Technical Account Manager
🕒 January 6
🗣️🇯🇵 Japanese Required
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Akamai Technologies
5001 - 10000 employees
🔒 Cybersecurity
🏢 Enterprise
📱 Media
Cybersecurity • Enterprise • Media
Akamai Technologies is a global edge platform and cloud services company that delivers content delivery, edge computing, and security solutions. The company operates one of the world’s largest distributed networks to accelerate and protect web, media, and application traffic, offering products for content delivery, DDoS protection, API and app security, bot management, edge compute (serverless/edge functions), and AI inference at the edge. Akamai also provides enterprise-focused security services (zero trust, identity and access management, secure internet access) and cloud/AI infrastructure tools, and has recently expanded capabilities through acquisitions (for example LayerX) to add browser-based AI usage control.
📋 Description
• Acting as the strategic driver and technical advisor to architects and technology leaders of Akamai's premier customers • Partnering with Sales and pre-sales to make recommendations that expand adoption of Akamai's products and services • Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements • Being the central point of contact for the customer and leading account team to deliver customer success • Responding to escalations when various program management issues arise and operational improvements to mitigate future risks • Ensuring customer success by understanding customer's requirements, leveraging best practices and offering services that meet customer needs
🎯 Requirements
• Demonstrate experience in a customer-facing role within the Information Technology industry • Experience working with cloud computing (AWS, GCP, Azure, etc), network technologies (DNS, HTTP), web performance, security, or media related technologies, methodologies and/or architectures • Demonstrate communication skills and an ability to build trusting relationships with customers across various levels • Be a team player, able to collaborate, prioritize, and solve problems in a fast changing environment • Demonstrate experience in Program or Project management in a cross functional and technical team • Fluent in Japanese and Conversational in English
🏖️ Benefits
• Professional development opportunities • Flexible working hours
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