Manager, Site Reliability Engineering

🕒 May 18

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

🏢 Enterprise

📱 Media

Cybersecurity • Enterprise • Media

Akamai Technologies is a global edge platform and cloud services company that delivers content delivery, edge computing, and security solutions. The company operates one of the world’s largest distributed networks to accelerate and protect web, media, and application traffic, offering products for content delivery, DDoS protection, API and app security, bot management, edge compute (serverless/edge functions), and AI inference at the edge. Akamai also provides enterprise-focused security services (zero trust, identity and access management, secure internet access) and cloud/AI infrastructure tools, and has recently expanded capabilities through acquisitions (for example LayerX) to add browser-based AI usage control.

📋 Description

• Leading a team of site reliability engineers in developing and executing product operation and customer supportability plans • Aggregating the customer signal to drive product improvements • Managing on-call duty for the APJ based team as part of the global REAct team • Shaping cross-team communication and collaboration to improve product operation and customer supportability • Identifying opportunities to automate operational processes and reduce toil

🎯 Requirements

• Have 8 years of relevant experience and a Bachelor's degree in Engineering, Computer Science, or related discipline, or its equivalent • Demonstrate a good track record of managing high-performance teams, delivering solutions, resolving issues, and developing engineers • Have experience in operations, analysis, and troubleshooting of large distributed systems, and with corresponding monitoring/logging/performance analytics tools • Have experience with tools like SaltStack, Ansible, Chef, or Puppet for managing infrastructure at scale • Be familiar with software development practices and product life cycles from concept to deployment and operations.

🏖️ Benefits

• We support your health, well-being, finances, and life beyond work. See our benefits.