Product Analyst

🕒 May 20

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

🏢 Enterprise

📱 Media

Cybersecurity • Enterprise • Media

Akamai Technologies is a global edge platform and cloud services company that delivers content delivery, edge computing, and security solutions. The company operates one of the world’s largest distributed networks to accelerate and protect web, media, and application traffic, offering products for content delivery, DDoS protection, API and app security, bot management, edge compute (serverless/edge functions), and AI inference at the edge. Akamai also provides enterprise-focused security services (zero trust, identity and access management, secure internet access) and cloud/AI infrastructure tools, and has recently expanded capabilities through acquisitions (for example LayerX) to add browser-based AI usage control.

📋 Description

• Partnering with product teams to define what "good experience" looks like and how to measure it • Building and maintaining dashboards in tools like Pendo, Tableau, or similar, and using the data to help answer questions and drive our business forward • Instrumenting new product surfaces by working with engineers to define event taxonomies, validate tracking, and ensure data quality • Analyzing funnels, retention curves, and feature adoption to identify friction points in the customer journey • Contributing to our experience metrics framework and helping establish analytics standards across the product organization

🎯 Requirements

• Have analytics experience, ideally in a B2B SaaS or developer-focused product environment • Be comfortable navigating and working with large datasets • Have experience with product analytics platform (Pendo, Amplitude, Mixpanel, Heap, FullStory, or equivalent) and understand event-based instrumentation and measurement • Have excellent written and verbal communications skills to communicate findings clearly to both technical and non-technical audiences • Be a good team player, able to collaborate, prioritize, and solve problems in a fast changing environment • Have experience with cloud infrastructure products, developer tooling, or APIs - would be an asset • Have familiarity with Python or R for deeper analysis; and exposure to A/B testing frameworks - would be an asset

🏖️ Benefits

• We support your health, well-being, finances, and life beyond work. See our benefits. • FlexBase adapts to your job's needs • Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. • We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.