Technical Project Manager – Cloud, Cybersecurity

🕒 May 19

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

🏢 Enterprise

📱 Media

Cybersecurity • Enterprise • Media

Akamai Technologies is a global edge platform and cloud services company that delivers content delivery, edge computing, and security solutions. The company operates one of the world’s largest distributed networks to accelerate and protect web, media, and application traffic, offering products for content delivery, DDoS protection, API and app security, bot management, edge compute (serverless/edge functions), and AI inference at the edge. Akamai also provides enterprise-focused security services (zero trust, identity and access management, secure internet access) and cloud/AI infrastructure tools, and has recently expanded capabilities through acquisitions (for example LayerX) to add browser-based AI usage control.

📋 Description

• Advocating best practices for the customer and internal teams during product implementation, and providing customer feedback to the Product team • Being the central point of contact for customers and leading the integrated account team delivering customer success • Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged • Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery • Communicating with internal, external customers and partners to share information and deliverables

🎯 Requirements

• Demonstrate experience in a customer-facing role within the information technology industry • Show some experience of managing and delivering technical customer projects successfully • Show understanding of network, web performance, and application/network security technologies/architectures as well as project management methodologies • Demonstrate experience in managing multiple priorities • Demonstrate communication skills and an ability to build trusting relationships with customers across various levels • Be fluent in Arabic and English.

🏖️ Benefits

• We support your health, well-being, finances, and life beyond work. See our benefits. • FlexBase adapts to your job's needs • Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.