Instructional Design Analyst

🔥 0 minutes ago

🇬🇹 Guatemala – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

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Logo of Allied Global

Allied Global

5001 - 10000 employees

Founded 2005

🤝 B2B

🎯 Recruiter

🤖 Artificial Intelligence

B2B • Recruitment • Artificial Intelligence

Allied Global is a multinational outsourcing and technology services firm that provides intelligent contact center solutions, business process outsourcing, remote staffing and dedicated technology teams. The company offers managed IT and technical support, software engineering, robotic process automation, AI-driven contact center tools (including an AI agent named Lucy), cognitive services, QA and CX automation, and recruitment process outsourcing to enterprise clients across industries. With a global delivery footprint and a focus on combining human talent with automation and analytics, Allied Global helps organizations scale operations, improve customer experience, and optimize costs.

📋 Description

• Develop and create various learning assets, including but not limited to modules, videos, job aids, and assessments for multiple learning platforms. • Manage and update learning content across different platforms, ensuring consistency and accuracy. • Collect and maintain project information related to learning asset development, including timelines, requirements, and stakeholder feedback. • Utilize Asana to manage tasks, workflows, and project timelines for learning asset creation. • Collaborate with subject matter experts and other departments to gather content and ensure alignment of learning assets with business objectives. • Maintain detailed documentation of learning asset development and provide regular updates to stakeholders. • Prepare and deliver presentations to leadership on the status of learning asset development and platform management. • Utilize Google G Suite, Asana, and Slack for project management and communication.

🎯 Requirements

• Bachelor’s degree (may substitute with 4 or more years of equivalent experience) • Minimum of 2 years of related project coordination or learning content development experience required. • Exceptional attention to detail with a high degree of accuracy. • Excellent communication skills: Superior English writing and reading abilities are essential. • Excellent time management for multiple concurrent projects and deadlines. • Technical proficiency in Google G Suite. • Proven ability to create and maintain spreadsheets, presentations, and documents. • Strong analytical and problem-solving skills.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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