Senior Business Analyst

🔥 21 minutes ago

🇧🇪 Belgium – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AlmavivA de Belgique

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

AlmavivA de Belgique is a company based in Brussels, Belgium, and is a part of the Almaviva Group. Established in 2014, the company exports Almaviva Group's expertise in digital transformation to the European market, focusing on technological enhancement and innovation across various sectors. AlmavivA de Belgique supports digital growth processes by leveraging its extensive experience in the fields of Financial Services, Public Administration, Transportation & Logistics, Homeland Security & Defence, Agriculture, TelCo & Media, and more. The company acts as a strategic technology partner for both public and private sector organizations, aiding in the improvement of technological accessibility, transparency, and interoperability. It offers solutions in IT architecture, enterprise architecture, platform integration, and more, with a focus on digital relationship management and people-centered technology.

📋 Description

• Diagnose and resolve escalated incidents involving interoperability of components in the eFTI exchange environment and related implementation specifications • Investigate root causes of recurring or critical problems and propose long-term solutions • Maintain detailed troubleshooting and resolution documentation • Ensure compliance with SLAs and incident management standards • Coordinate operational issues affecting two or more Member States • Support interoperability and secure communication of eFTI Gates • Guide and mentor Level 1 and 2 support teams • Advise on planning, priorities, and risk management, identifying weaknesses and recommending mitigations • Maintain wikis, knowledge bases, implementation guidelines, and user documentation • Draft or review implementation documentation, user manuals, and wikis • Maintain technical guidance for implementing eFTI legal requirements • Track implementation status of eFTI technical components in Member States • Assist with business and functional requirements analysis, business process modelling, and design documentation • Review the quality of data structures and business rules • Support testing, validation, and implementation with the Commission, Member States, and stakeholders • Collaborate with the Commission coordination team, Business Analyst, and Team Leader • Prepare reports, presentations, and technical briefings for business and technical audiences

🎯 Requirements

• Advanced incident management, root cause analysis and troubleshooting • Advanced requirements engineering • Advanced expertise in Wiki and collaborative tools • Experience with ticketing management systems and/or Agile tools such as JIRA and Confluence • IT support or operations experience, preferably in a cross-border, cross-organisation, highly regulated setting • BPMN, UML, or equivalent • IT service management certification or standard, such as ITIL Foundation or CompTIA A+ • Experience or knowledge of networking protocols, cloud platforms, and enterprise software considered an asset • Experience with distributed systems, relational databases (SQL), and data modelling considered an asset • Hierarchical modelling, ERDs for CDM and LDM, and dimensional modelling considered an asset • Proficiency in ETL tools and data modelling techniques considered an asset • Familiarity with ITIL processes and frameworks considered an asset • Experience with identification, authentication, and authorisation solutions considered an asset • Knowledge of non-relational databases and business intelligence reporting tools considered an asset • Familiarity with EU legislation and ability to derive technical requirements from legal texts considered an asset • Experience as Solution Designer or Product Owner considered an asset • EU citizenship • Current location must be provided; role is remote from the EU

🏖️ Benefits

• Remote from EU • Opportunity to work with the Commission, Member States, and stakeholders • Mentoring and guidance opportunities for Level 1 and 2 support teams