Telesales Executive

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🕒 May 27

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AM2PM Support

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤝 B2B

☁️ SaaS

B2B • SaaS

AM2PM Support is a customer service and support outsourcing company (CSaaS & BPO) operating in India and the United States. AM2PM provides 24/7 outsourced customer support across channels including inbound call center services, live chat, ticket management, email support, data entry, virtual assistant services, e-commerce call center support, outsourced phone answering, and AI voice agent solutions. The company highlights operational metrics (calls, chats, tickets resolved), case studies showing client growth and conversion improvements, and offers flexible pricing and dashboards for co-monitoring workflows.

📋 Description

• Handle inbound and outbound patient calls professionally. • Guide and counsel patients regarding OPD consultations and treatment processes. • Build trust and maintain a supportive conversation with cancer patients and their attendants. • Convert patient inquiries into successful OPD bookings/conversions. • Understand patient concerns and provide accurate information with empathy. • Follow up with leads and maintain proper communication records. • Coordinate with internal teams to ensure smooth patient experience. • Achieve daily and monthly conversion targets while maintaining quality interactions.

🎯 Requirements

• Minimum 6 months in Sales / Tele calling / Customer Support / Healthcare Process preferred • Excellent communication and convincing skills. • Strong empathy and emotional intelligence while dealing with patients. • Ability to handle sensitive conversations calmly and professionally. • Good listening and relationship-building abilities. • Sales-oriented mindset with patient-centric approach. • Strong follow-up and negotiation skills. • Basic computer knowledge and ability to work remotely.

🏖️ Benefits

• Work From Home opportunity • Fixed salary + performance-based incentives • Supportive work environment • Career growth opportunities • Training and process guidance provided