AmazingTalker
51 - 200 employees
Founded 2016
📚 Education
👥 B2C
🏪 Marketplace
💰 $15.5M Series A on 2022-02
Education • B2C • Marketplace
AmazingTalker is an online platform that connects students with tutors for language learning and other academic subjects. It offers a diverse range of courses including English, Japanese, Korean, and more, allowing learners to develop proficiency and confidence in their chosen subjects. AmazingTalker provides flexible scheduling and personalized lessons that can be conducted anytime and anywhere via mobile devices or computers. The platform ensures high-quality tutoring through a rigorous selection process and AI-based tutor ranking system. With options for one-on-one teaching, the platform caters to students of all ages and needs, including professionals and young children.
客服專員, Customer Care Specialist
Job not on LinkedIn
🔥 0 minutes ago
🇹🇼 Taiwan – Remote
💵 NT$384k - NT$480k / year
⏳ Contract/Temporary
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇨🇳 Chinese Required
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AmazingTalker
51 - 200 employees
Founded 2016
📚 Education
👥 B2C
🏪 Marketplace
💰 $15.5M Series A on 2022-02
Education • B2C • Marketplace
AmazingTalker is an online platform that connects students with tutors for language learning and other academic subjects. It offers a diverse range of courses including English, Japanese, Korean, and more, allowing learners to develop proficiency and confidence in their chosen subjects. AmazingTalker provides flexible scheduling and personalized lessons that can be conducted anytime and anywhere via mobile devices or computers. The platform ensures high-quality tutoring through a rigorous selection process and AI-based tutor ranking system. With options for one-on-one teaching, the platform caters to students of all ages and needs, including professionals and young children.
📋 Description
• 參與客服培訓計畫,透過在資深同事的引導下參與實際操作 • 對待每一位用戶,並有效地溝通並傳達 AmazingTalker 的核心價值 • 每日面對數以百計的訊息,需具備良好的事務管理能力 • 優化現有流程,建立有效的工作架構,以提升處理重複性工作的效率
🎯 Requirements
• 具備一年以上的客服工作經驗 • 英文流利,能處理英語信件與來電 • 迅速釐清問題核心,在應對緊急或客訴時冷靜思考,理性與使用者有效溝通 • 能評估用戶問題嚴重性,巧妙安排案件處理順序,確保高效解決 • 具多任務管理能力,善於有效安排工作時間,確保同時處理多項工作 • 保持好奇心,不斷學習新事物,主動尋找新工具以提升工作效率 • 具敏銳觀察力,善於發現問題,並致力於根本性的問題解決,提升工作品質 • 曾於電商產業工作經驗者優先 • 使用過 Intercom、 Elevio 等客戶服務工具者優先
🏖️ Benefits
• 固定遠端工作 • 週休二日
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