
10,000+ employees
Founded 2014
đź Consulting
đŚ Logistics
đ¨ Hospitality
Consulting ⢠Logistics ⢠Hospitality
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
đĽ 23 hours ago
đľđ Philippines â Remote
â° Full Time
đĄ Mid-level
đ Senior
đď¸ Counselor
đť Ghost score 10%
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10,000+ employees
Founded 2014
đź Consulting
đŚ Logistics
đ¨ Hospitality
Consulting ⢠Logistics ⢠Hospitality
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
⢠Advise and arrange travel for corporate business customers, including individuals and groups ⢠Arrange and book domestic and international business travel across air, road, rail, and accommodations ⢠Use Global Distribution Systems including Sabre, Apollo, Amadeus, and/or Galileo; training may be provided ⢠Communicate with customers by telephone, chat, email, and/or back-office systems ⢠Provide proactive travel advice and sell additional services while adhering to company travel policies ⢠Work individually and as part of a team to meet business and account-specific goals, including customer satisfaction, call adherence, and service metrics
⢠Minimum 3 years of experience in the travel industry, preferably corporate travel ⢠Understanding of fares and ticketing rules for car, air, and hotel ⢠Native GDS expertise in Sabre and Amadeus ⢠Strong understanding of the travel industry, including business travel, leisure travel, or airline reservation backgrounds ⢠Professional written and verbal communication ⢠Attention to detail ⢠Ability to act with integrity and protect personal traveler information ⢠Ability to resolve customer issues quickly and independently ⢠Teamwork and openness to feedback ⢠Flexibility in schedule and availability to work weekends ⢠Ability to work in a 24/7 Traveler Care operation
⢠Flexible benefits tailored to each country ⢠Health and welfare insurance plans ⢠Retirement programs ⢠Parental leave ⢠Adoption assistance ⢠Wellbeing resources supporting employees and immediate family ⢠Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals ⢠Access to over 20,000 courses on the learning platform ⢠Leadership courses ⢠New job openings available to internal candidates first ⢠Inclusion Groups ⢠Reasonable accommodation for qualified individuals with disabilities
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