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Travel Consultant – After Hours, German and English Speaking, Amadeus

🔥 0 minutes ago

🌐 Spain, Poland – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

🚫👨‍🎓 No degree required

🗣️🇩🇪 German Required

Where this job comes from

Posted on American Express Global Business Travel's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of American Express Global Business Travel

American Express Global Business Travel

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers, including individuals and groups • Analyze and research travel options and proactively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel, including air, road, rail, and accommodations • Use the Amadeus Global Distribution System • Ensure compliance with customers’ agreed travel policies, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels • Work for the After Hours team in a shared customer environment

🎯 Requirements

• Native GDS expertise (Amadeus), with a minimum of two years’ experience • Native or full working proficiency in German, written and verbal • English and any additional European language considered a plus • Attention to detail • Ability to act with integrity and protect personal traveler information • Strong understanding of the travel industry, including business travel, leisure travel, or airline reservations • Ability to resolve customer issues quickly and independently or with suppliers • Teamwork and openness to feedback • Flexibility and preparedness to work fixed afternoon shifts and weekends • Ability to work in a 24/7 Traveler Care operation

🏖️ Benefits

• Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for employees and immediate family • Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global Inclusion Groups • Reasonable accommodation for qualified individuals with disabilities

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