Travel Counselor, English and Spanish

🔥 1 hour ago

🌐 Spain, Poland – Remote

🇪🇸 Spain – Remote 🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

🛋️ Counselor

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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American Express Global Business Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers, individuals and groups • Analyze and research travel options • Proactively anticipate traveler needs and sell additional services • Arrange and book domestic and international business travel by air, road, rail, and accommodation • Use the Amadeus Global Distribution System • Ensure compliance with customer travel policies, service-provider policies, and regulatory requirements • Use positive telephone service techniques • Act on special customer requests • Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels • Work for the After Hours team in a shared customer environment

🎯 Requirements

• Native GDS expertise (Amadeus) with a minimum of 1 year of experience • Professional communication in English, written and verbal • Spanish and any additional European language considered a plus • Attention to detail • Integrity and care with personal traveler information • Strong understanding of the travel industry • Background in business travel, leisure travel, or airline reservation • Ability to resolve customer issues quickly and independently or with suppliers • Teamwork and openness to feedback

🏖️ Benefits

• Flexible benefits tailored to each country • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for employees and immediate family • Travel perks and weekly deals from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global Inclusion Groups

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