Travel Counselor, English and Spanish

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

American Express Global Business Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers (both individuals and groups) • Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel, for air, road, rail, and accommodations • Use of Amadeus Global Distribution System - Refreshment training may be provided • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

🎯 Requirements

• Passion for excellence in client service, including proactive anticipation of needs • Native GDS expertise (Amadeus) with 1 year minimum experience • Professional communication in English (written and verbal) is a must, Spanish and any additional European language could be considered a plus • Attention to detail • Ability to act with integrity and look after personal traveler information • Strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) • Ability to resolve customer issues quickly and independently / with supplier • Teamwork and openness to feedback

🏖️ Benefits

• Flexible benefits tailored to each country starting the day you do • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources to support you and your immediate family • Travel perks with deals from major travel providers • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first