American Express Global Business Travel
10,000+ employees
Founded 2014
🤝 B2B
🚗 Transport
☁️ SaaS
B2B • Transport • SaaS
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
Travel Counselor – German, English
🕒 May 1
🗣️🇩🇪 German Required
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American Express Global Business Travel
10,000+ employees
Founded 2014
🤝 B2B
🚗 Transport
☁️ SaaS
B2B • Transport • SaaS
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
📋 Description
• Advise and arrange travel for corporate business customers (both individuals and groups) • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations • Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
🎯 Requirements
• Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) • Professional communication in German & English (written and verbal) • Strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) • Attention to detail • Resolving customer issues quickly and independently / with supplier • Teamwork and openness to feedback
🏖️ Benefits
• Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources
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