Client Services Analyst – Account Management

🕒 August 26

🇧🇷 Brazil – Remote

💵 R$5k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 27%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Associated Nerd Global

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Associated Nerd Global is a recruitment and talent advisory firm focused on sourcing and placing technology professionals and executives worldwide. They provide fast, transparent tech recruitment and executive search, short time-to-hire screening, cultural-fit assessments, leadership development plans, and employee experience support. The company operates globally (notably Brazil and Portugal), pairs technical screening with customer-success support, and helps companies fill complex technology roles with an emphasis on speed and quality.

📋 Description

• Monitor the delivery workflow in real time, including production, reviews, bottlenecks, and priorities • Identify issues and risks before they reach the client, taking preventive action and aligning stakeholders • Document briefs, decisions, and client-specific requirements to ensure history and traceability • Engage the Creative, Media, and Strategy teams with clear briefs and realistic deadlines • Inspire confidence, synthesize complex requests, and quickly engage the right specialists • Present and provide context for the work, explaining the strategic rationale behind solutions • Collect feedback systematically, distinguishing personal preferences from technical and business needs • Proactively and consistently report project status • Investigate the client’s actual needs and ask the right questions before production begins • Translate expectations into clear operational guidance regarding tone, format, channel, objectives, and KPIs • Understand the market, competitors, and the client’s success metrics • Identify implicit dissatisfaction and act proactively • Serve as the guardian of the client’s objectives within the agency and advocate for quality, deadlines, and the agency’s long-term sustainability with the client

🎯 Requirements

• Proven experience in Client Services / Account Management at communications, advertising, or digital marketing agencies • Advanced English proficiency • Proficiency in agile methodologies and project management tools (ClickUp, Asana, Monday, Trello, or Notion) • Analytical ability to interpret performance reports, campaign KPIs, and strategic business briefs • Excellent verbal and written communication skills, with strong negotiation and conflict management abilities • Strong organization and rigorous follow-up management • Assertive communication • Solution-oriented mindset

🏖️ Benefits

• Remote / Flexible Hybrid Model (hybrid work only when necessary) • Career Development Platform • Benefits Marketplace • High-learning environment with autonomy and a culture of transparency • Wellhub