Senior Collections and Debt Recovery Specialist

🔥 3 minutes ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟠 Senior

📞 Collections

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Anyone AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

📚 Education

🤖 Artificial Intelligence

🎯 Recruiter

💰 $1.5M Pre Seed Round - Anyone AI on 2022-06

Education • Artificial Intelligence • Recruitment

Anyone AI is a Latin America–focused career accelerator and training academy that develops software engineers into AI and machine learning professionals through intensive, remote, mentor-led programs. It combines technical coursework (e. g. , Machine Learning Developer track), professional preparation (resume/LinkedIn optimization, interview coaching, English practice), and a placement-oriented model (income-share payments and access to employer partnerships) to help graduates secure higher-paying AI roles globally. Anyone AI also operates a talent marketplace connecting its community to companies seeking AI talent.

📋 Description

• Manage a portfolio of fellows with active payment obligations, outstanding balances, and unfulfilled payment agreements • Review contracts, case histories, employment information, and contact records to prepare for each interaction • Contact fellows by phone, email, WhatsApp, and other channels, following contact and confidentiality policies • Design and execute follow-up sequences to reach individuals who are unresponsive or have stopped communicating • Conduct conversations with fellows who raise objections, are unaware of their payment obligations, or state that they will not fulfill them • Clearly explain applicable clauses, payment-triggering conditions, amounts, and due dates, using guidelines and materials validated by the legal team • Negotiate payment commitments and plans within authorized limits, escalating discounts, exceptions, or changes for approval • Follow up on agreements until payments are received and correctly recorded • Document collection activities, responses, objections, commitments, proof of payment, and next steps in the CRM • Coordinate with Finance, Operations, the fellow support team, and legal counsel to resolve cases • Prepare complete case files for matters requiring legal review or escalation • Develop a strong understanding of contracts, payment-triggering criteria, and collection procedures during the first 90 days • Establish a follow-up strategy for each type of case • Maintain complete records of collection activities and agreements • Show recovery results against defined targets • Identify common objections and propose concrete process improvements

🎯 Requirements

• At least 3 years of experience in collections, debt recovery, or payment negotiation, including direct involvement in cases with significant resistance to payment • Experience managing portfolios of individual customers in Argentina and other LATAM countries, and knowledge of local communication and negotiation practices • Proven results in payment recovery, achieving targets, and following up on payment agreements • Experience reviewing contracts and clearly explaining obligations, payment terms, and relevant clauses • Ability to handle objections, de-escalate conflicts, and conduct difficult conversations professionally • Excellent written and verbal communication skills in Spanish • Proficiency with CRM systems, Excel or Google Sheets, and digital communication tools • Strong organizational skills and the ability to manage a portfolio independently in a remote setting • Sound judgment to recognize when a case requires legal review and avoid making commitments outside authorized terms • Availability to coordinate outreach across time zones in Argentina and other LATAM countries • Experience in fintech, personal lending, education financing, edtech, bootcamps, subscriptions, or services with deferred payment arrangements is a plus • Experience with payment models linked to employment or income increases • Experience working with law firms or legal teams is a plus • Education in Law, Business Administration, Accounting, Finance, or a related field is a plus

🏖️ Benefits

• Fully remote work • The opportunity to join an AI education company with a regional reach • The opportunity to contribute to improving the collections and debt recovery process