Team Leader

Job not on LinkedIn

🔥 41 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

✨ Team Leader

Where this job comes from

Posted on APM New Zealand's careers page, not through a job board

First seen by Remote Rocketship 41 minutes ago

Logo of APM New Zealand

APM New Zealand

501 - 1000 employees

🏥 Healthcare

🎯 Recruiter

🤝 B2B

Healthcare • Recruitment • B2B

APM New Zealand is a provider of allied health, rehabilitation, workplace health and injury support, and employment services across Aotearoa/New Zealand. APM helps individuals, whānau, communities and businesses recover from injury and illness, improve health and wellbeing, maintain independence and return to work through services such as physiotherapy, occupational therapy, psychology, speech-language therapy, vocational rehabilitation and employment support. The organisation works with government agencies (ACC, NZ Defence Force, Ministry of Social Development) and third‑party insurers, and is part of the APM Group.

📋 Description

• Manage the operations of the Support Coordination service line within NSW and achieve optimal service delivery • Participate in developing and implementing strategic Support Coordination business plans • Contribute to Integrated Care initiatives supporting development, continuous improvement, profitability, and growth • Ensure the team operates in accordance with NDIS terms of business and relevant professional, disability, and quality standards • Ensure operational records required for ISO and NSDS are regularly updated • Ensure accurate case records are maintained and privacy principles are followed • Ensure procedures for community visits and home working are followed and audit-compliant • Promote a safe and non-discriminatory workplace • Monitor and manage participant and customer satisfaction • Maintain regular contact with LAC NDIS Planners • Attend NDIS Provider meetings • Respond to service-line queries or complaints from internal and external stakeholders within required timeframes • Manage issues identified through participant satisfaction surveys • Support and inspire the NSW Support Coordination team

🎯 Requirements

• Empathy and care for people • Ability to effectively present information and respond to questions from groups, managers, clients, and customers • Excellent verbal and written communication skills • Excellent organizational and time management skills • Capacity to engage potential clients and secure leads from inquiries • Superior skills in developing and maintaining stakeholder relationships • Possess Allied Health qualifications; or minimum Certificate IV in Allied Health/Disability/Aged Care or similar • Strong knowledge of NDIS • Experience leading teams, preferably within a community-based direct service delivery role • Current NDIS Worker Screening clearance • Current Working with Children Check

🏖️ Benefits

• A flexible, supportive, and friendly team environment • Ongoing training, career progression, and professional development opportunities • An attractive salary • Comprehensive Employee Assistance Program • Paid parental leave with top-up opportunities • Discounts at major retailers • Employee recognition program

Apply Now

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