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Site Reliability Engineer – Solution Platform

🔥 4 minutes ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

Where this job comes from

Posted on Appfire's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Appfire

Appfire

501 - 1000 employees

Founded 2005

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $100M Private Equity Round on 2021-03

Consulting • Marketing • SaaS

Appfire is a company that specializes in providing a wide range of solutions and tools for improving productivity and workflow management, particularly within the Atlassian ecosystem. They offer products and services focused on IT service management, workflow and automation, and agile work management, tailored to enhance the capabilities of agile teams. Appfire provides cloud-ready applications and integrations with platforms like Jira, Confluence, Microsoft, and Salesforce, aiming to optimize processes and improve collaboration within organizations. With over 20,000 customers, including many Fortune 500 companies, Appfire is dedicated to helping teams enhance productivity and governance across various platforms.

📋 Description

• Build and run the technical infrastructure supporting Appfire’s Solutions Group • Own the demo estate end to end, including Atlassian instance provisioning, seeded datasets, reference environments, teardown, and refresh • Build and maintain self-service sandbox environments for Solution Partners • Design and implement automation to reduce technical overhead and improve time-to-demo • Maintain the technical knowledge base for security questionnaires, RFPs, and trust center responses • Run the Instance Optimization inventory extract and pricing pull • Take ownership of field-built prototypes that graduate to production, including code ownership, hosting, deployment, and ongoing support • Define and enforce technical graduation criteria for prototypes moving from pilot to production • Monitor demo environment health, provisioning performance, and capacity, resolving technical bottlenecks

🎯 Requirements

• 3+ years of hands-on experience in site reliability engineering, platform engineering, DevOps, or systems engineering • Experience administering and provisioning Atlassian Cloud and/or Data Center environments, including Jira, Confluence, and/or Bitbucket • Experience building and operating self-service sandbox or demo environments, including environment lifecycle management and seeded or synthetic data • Strong experience with infrastructure automation, Python or Bash scripting, and Infrastructure-as-Code practices • Practical experience with Docker, Kubernetes, and CI/CD tooling • Experience preparing existing tools or prototypes for production, including code review, hosting, deployment, and support • Strong written communication skills for creating technical documentation, runbooks, and knowledge bases • Ability to collaborate across Solutions, Sales Engineering, Product Engineering, and DevOps teams

🏖️ Benefits

• Company equity eligibility for every Appfire team member • 26 paid vacation days annually, regardless of tenure • 12 Wellness Days, with one fully paid day off each month • 24 hours of paid volunteer time • 3 fully paid volunteering days each year through Appfire Town • Appfire University on-demand learning platform for continuous learning and professional development • Private health insurance through UNIQA, fully covered by Appfire Bulgaria • Fully paid Multisport Card with access to gyms, studios, and swimming pools across Bulgaria • Food vouchers via a prepaid Pluxee lunch card with a monthly allowance • Fully paid Sofia City Transport Card for employees in Sofia • One-time net Baby Bonus upon the birth of a child • Fully remote work within Bulgaria

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