Field Service Technician

Job not on LinkedIn

🔥 1 minute ago

🇳🇿 New Zealand – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aristocrat

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1953

🎮 Gaming

Gaming • Entertainment • Technology

Aristocrat is a global entertainment and gaming content creation company that specializes in delivering industry-leading casino games, mobile games, and online real money games. Headquartered in Sydney, Australia, Aristocrat operates across multiple segments including regulated land-based gaming, mobile games publishing, and regulated online Real Money Gaming. The company is driven by technology, creativity, and innovation, striving to bring joy to life through gaming while maintaining a strong focus on responsible gameplay and sustainability. Aristocrat serves millions of players worldwide, employing over 8,500 people united by a shared mission and values.

📋 Description

• Perform appliance servicing, break fix, and installations for gaming equipment • Manage inventory and ensure adequate stock levels for service requirements • Deliver customer service and resolve client concerns promptly • Conduct routine maintenance checks on gaming equipment • Collaborate with the technical team to diagnose and troubleshoot equipment issues • Maintain accurate service records and documentation for repairs and installations • Ensure compliance with safety standards and company policies • Train and support clients on equipment usage and maintenance • Participate in weekend on-call rotations for urgent service requests • Travel to client locations as needed to perform service tasks • Communicate with clients and internal teams to determine service needs • Identify opportunities to improve service delivery and client happiness

🎯 Requirements

• Full New Zealand driver's license is strictly required • Proven ability to deliver excellent customer service • Technical background in appliance servicing and installations is preferred • Strong problem-solving skills and attention to detail • Ability to work independently and as part of a collaborative team • Outstanding time management and organizational abilities • Effective written and verbal communication skills • Open to taking part in weekend on-call rotations • Familiarity with inventory management practices is a plus • Enthusiasm for learning and adapting to new technologies

🏖️ Benefits

• Comprehensive pay and benefits package designed to stay competitive in the market • Annual bonuses and incentives may be available depending on role and location • Health and wellbeing benefits may be available depending on role and location • Paid time off may be available depending on role and location • Retirement plans may be available depending on role and location • Insurance coverage may be available depending on role and location • Other local or statutory benefits may be available depending on role and location • Comprehensive on-the-job training